Launch Your Career: Strategic Communication Technician with U.S. Customs and Border Protection

Are you looking for a career that combines your creative talents with a sense of purpose? The U.S. Customs and Border Protection (CBP) is hiring a Strategic Communication Technician in Tucson, Arizona. This role is essential to the agency’s mission, helping to translate complex security goals into compelling visual narratives.

Job Responsibilities

As a Strategic Communication Technician, you will serve as a key member of the Office of Field Operations (OFO). Your daily duties will include:

Visual Content Production: Creating and managing assets including photography, video production, and graphic design.
Strategic Support: Assisting in the development of materials that support agency initiatives and organizational change.
Web & Social Media: Helping to manage digital content, ensuring information is updated and disseminated effectively across various platforms.
Collaboration: Coordinating with printing and graphics branches to obtain necessary approvals for external publications and branded merchandise.

Requirements

To be considered for this position, applicants must meet the following federal requirements:

U.S. Citizenship.
Male applicants born after 12/31/1959 must be registered with the Selective Service.
Three of the last five years of residency within the United States.
Ability to pass a comprehensive federal background check.

Salary and Growth Comparison

Position Level	Salary Range	Potential
GS-05	$41,508 – $53,961	High
Promotion (GS-07)	Up to $66,843	Included

Benefits Overview

CBP offers a comprehensive federal benefits package designed to support employees and their families, including:

Retirement: Thrift Savings Plan with employer matching.
Insurance: Extensive health, dental, vision, and life insurance options.
Flexibility: Flexible work schedules and potential for wellness programs.
Professional Development: Access to tuition reimbursement and continuous learning opportunities.

Application Tips

Tailor Your Resume: Ensure your resume clearly lists the hours worked per week and the dates of your employment.
Avoid PDF Portfolios: Use a standard PDF file for your resume and transcripts. Portfolios are not accepted by the system.
Meet the Deadlines: All components, including the USA Hire Assessment, must be completed by the specified deadlines.
Answer Thoroughly: Be honest and detailed in your questionnaire; overstating qualifications can lead to disqualification.

Frequently Asked Questions (FAQ)

Q: What if I have questions about the job? A: You may contact the HR office at 855-500-3722 or email [email protected].

Q: Is telework available? A: Please refer to the specific job announcement details, as eligibility may vary based on mission requirements.

Q: Can I apply if I am not a current federal employee? A: Yes, the position is open to qualified applicants who meet the eligibility criteria stated in the announcement.

If you are ready to apply your creative skills toward a mission of national importance, the Strategic Communication Technician role at CBP is an outstanding entry point into federal service. By focusing on your visual communication expertise and demonstrating a commitment to the core values of DHS, you can build a stable and rewarding career in Tucson.

Why This Strategic Communication Technician Job Matters

Shape the narrative of national security by joining the front lines of visual storytelling at U.S. Customs and Border Protection.

Strategic Communication Technician Job Overview

The U.S. Customs and Border Protection (CBP) Office of Field Operations in Tucson, Arizona, is seeking a creative and detail-oriented Strategic Communication Technician. In this role, you will play a pivotal part in developing visual assets and communication strategies that support agency goals, ranging from photography and video production to digital content administration. This is an excellent opportunity for a communications professional to build a federal career, providing essential support to the teams that secure our nation's borders.

Requirements for Strategic Communication Technician

U.S. Citizenship
Must be 18+ years of age or older
Males born after December 31, 1959, must be registered with the Selective Service
Residency in the U.S. for at least three of the last five years
Ability to pass a thorough background investigation
Must be able to communicate effectively in English

Preferred Qualifications for Strategic Communication Technician

Experience producing visual communication media such as photography, video, and graphic design
Skills in web content management and social media coordination
Experience assisting with writing, editing, or researching publications
Ability to collaborate with diverse teams to manage branded materials

Federal Benefits & Perks

✓Competitive Federal Salary
✓Health, Dental, and Vision Insurance
✓Life and Long-term Care Insurance
✓Thrift Savings Plan (401k-style retirement)
✓Paid Federal Holidays and Personal Leave
✓Flexible work schedules
✓Tuition reimbursement and professional training
✓Wellness programs and fitness centers

💡 How to Apply Strategic Communication Technician Job & Insider Tips

Application Steps for Strategic Communication Technician Job

Review the full job announcement carefully on the official portal.
Prepare a resume that is two pages or less, including all required employment details.
Complete the online application questionnaire.
Submit your resume and supporting documents (such as transcripts or SF-50s) through the online application portal.
Monitor your email for a link to the USA Hire Competency Based Assessment.
Complete the assessment within the specified 48-hour window.

💡 General Tips

Upload your resume as a PDF file rather than a Word document to maintain formatting.
Ensure your resume includes dates of employment (MM/DD/YY), hours worked per week, and specific job duties.
Double-check that your resume is two pages or shorter; extra pages will not be reviewed.
Set aside at least three hours for the online assessment, though it may take less time.
Verify that your application and all documentation are submitted before the closing deadline.

Frequently Asked Questions

What is the starting salary for this position?

The starting salary for this GS-05 position ranges from $41,508 to $53,961, with the potential to promote up to a GS-07 level.

Is a security clearance required?

While this position does not require a formal security clearance, it does require a thorough background investigation as part of the hiring process for CBP.

Can I submit my resume as a PDF portfolio?

No, please do not submit documents as a PDF Portfolio. A standard PDF file is recommended.

Job from Customs And Border Protection

U.S. Customs and Border Protection (CBP) is the unified border agency within the Department of Homeland Security (DHS). With a workforce spanning hundreds of different occupations, CBP is dedicated to securing our nation's borders, facilitating international trade, and enforcing immigration laws. Employees at CBP are united by the core values of Vigilance, Service to Country, and Integrity.