Advance Your Career: Supervisory Human Resources Specialist at ICE

Are you a visionary leader with a passion for human capital management? The Department of Homeland Security (DHS) is seeking a dedicated professional to serve as the Deputy Chief of the Human Resources Operations Center (HROC) for U.S. Immigration and Customs Enforcement (ICE) in Irving, Texas. This is a unique opportunity to lead critical HR operations for one of the nation's most vital law enforcement agencies.

Job Responsibilities

As the Deputy Chief, you will manage daily HROC operations and work closely with the Chief to drive strategic objectives. Key duties include:

Operational Leadership: Manage and mentor HR staff to ensure high-performance service delivery.
Strategic Advising: Provide expert counsel to program managers regarding classification, recruitment, and benefits.
Policy Implementation: Interpret and apply complex federal HR laws to real-world operational challenges.
Process Optimization: Identify systemic deficiencies and spearhead initiatives to increase productivity.

Comparison of HR Leadership Roles

Feature	Junior HR Specialist	Supervisory HR Specialist
Focus	Transactional Tasks	Strategic/Operational
Supervision	Individual Contributor	Staff Management
Decision Making	Routine Guidance	Complex Problem Solving

Requirements

To qualify for this GS-15 position, you must have one year of specialized experience at the GS-14 grade level. This experience must demonstrate your ability to manage HR personnel, interpret regulations, and solve organizational issues. All candidates must be U.S. citizens and pass a rigorous Critical-Sensitive background investigation and pre-employment drug screening.

Salary Overview

This position offers a competitive salary range of $160,836 to $197,200 per year, commensurate with federal pay scales and experience.

Benefits

Employees enjoy a robust federal benefits package including:

Extensive health, vision, and dental plans.
Federal pension and TSP (401k-style) retirement savings.
Paid federal holidays and sick/annual leave.
Flexible telework and work-life balance initiatives.
Tuition reimbursement and ongoing leadership training.

Application Tips

Respect the Limit: Your resume must be strictly two pages. Longer documents will be rejected by the automated system.
Be Specific: Provide concrete examples of your leadership in your resume; do not simply copy the job announcement description.
Meet Deadlines: Ensure your USA Hire Assessment is completed immediately upon receiving your access link.

This role is an excellent fit for high-level HR professionals looking to make a lasting difference in the federal sector. If you meet the criteria and are ready for the challenge, submit your application before the July 27, 2026, deadline.

Why This Supervisory Human Resources Specialist Job Matters

Lead the future of human capital at Immigration and Customs Enforcement—apply today to shape the operational excellence of a critical national security agency.

Supervisory Human Resources Specialist Job Overview

The Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), is seeking an experienced, high-level professional to serve as the Deputy Chief of the Human Resources Operations Center (HROC) in Irving, Texas. This leadership role oversees essential HR functions, including recruitment, staffing, classification, benefits, and retirement services. As a key member of the executive team, you will drive organizational success by mentoring staff, streamlining operations, and delivering expert advice to leadership in a fast-paced, mission-critical environment.

Requirements for Supervisory Human Resources Specialist

Must be a U.S. Citizen.
Must undergo and successfully obtain a Critical-Sensitive (CS)/High Risk background investigation.
Must pass a pre-employment drug test and participate in random drug testing as required.
Must possess one year of specialized experience at the GS-14 level or equivalent.
Must submit a resume limited to exactly two pages; additional pages will not be accepted.
Must complete the online USA Hire Assessment by the designated deadline.
Must be able to manage daily HR operations, including staffing, classification, and benefits.

Preferred Qualifications for Supervisory Human Resources Specialist

Experience managing human capital staff including performance evaluations and professional development.
Demonstrated ability to interpret and implement complex HR laws and regulations for diverse program offices.
Proven history of assessing operational deficiencies and implementing innovative, high-impact solutions.
Strong skills in convening stakeholders to align HR service delivery with agency goals.
Ability to act as an effective liaison and representative in executive-level forums.

Federal Benefits & Perks

✓Comprehensive health, dental, and vision insurance options.
✓Federal retirement plan and Thrift Savings Plan (TSP) with matching contributions.
✓Paid federal holidays and generous personal leave accrual.
✓Flexible work schedules and telework eligibility.
✓Tuition reimbursement and professional development programs.
✓Access to fitness centers and employee wellness initiatives.

💡 How to Apply Supervisory Human Resources Specialist Job & Insider Tips

Application Steps for Supervisory Human Resources Specialist Job

Create or update your profile on the USAJOBS platform.
Prepare a concise, two-page resume highlighting your specialized experience.
Complete the online Occupational Questionnaire via the provided portal.
Submit your application and all required supporting documents before the closing date.
Monitor your email for a notification containing a link to the mandatory USA Hire Assessments.
Complete the assessments within the required timeframe to remain eligible.

💡 General Tips

Adhere strictly to the two-page resume limit; the system will reject longer files.
Ensure your resume includes specific dates, hours worked per week, and contact information for past employers.
Use your own words in the questionnaire; avoid using AI-generated text to ensure compliance.
Check your application status regularly through the USAJOBS dashboard.
If you are a veteran or a federal transition candidate, attach all required SF-50s or DD214 forms immediately.

Frequently Asked Questions

Is telework available for this position?

Yes, this position is telework eligible, depending on the specific needs of the office and agency policy.

What happens if I don't submit my assessment on time?

Failure to complete the mandatory USA Hire Assessments by the deadline will result in your disqualification from the selection process.

Can I include my current supervisor's contact info?

Yes, you should explicitly state whether or not the agency is authorized to contact your current supervisor in your resume.

Is a security clearance required?

This role requires a Critical-Sensitive (CS)/High Risk background investigation, though no prior clearance is listed as a prerequisite.

What is the probationary period?

As a first-time supervisor, you will be required to serve a one-year supervisory probationary period.

Job from Immigration And Customs Enforcement

U.S. Immigration and Customs Enforcement (ICE) is the primary investigative arm of the DHS. With over 20,000 employees globally, ICE plays a central role in national security, immigration enforcement, and cross-border crime prevention. Joining the ICE team means becoming part of a dynamic, mission-driven organization committed to protecting American interests.