Launch Your Federal IT Career as an IRS ServiceNow Developer
Are you looking for a high-impact technical role where your work directly supports the nation's financial backbone? The Internal Revenue Service (IRS) is currently seeking talented IT Specialists (ServiceNow Developers) to join our Integrated Operations division. This GS-14 level position offers the chance to lead, develop, and optimize enterprise-scale ServiceNow solutions.
Job Responsibilities
As a ServiceNow Developer at the IRS, your role goes beyond simple coding. You will:
- Design & Implement: Lead the development of ServiceNow solutions including ITSM, ITOM, and SecOps.
- Integration Engineering: Manage complex integrations with legacy IRS systems, identity management, and monitoring tools using REST/SOAP APIs.
- Security & Compliance: Implement and maintain robust security controls, including ACLs and role-based access, to align with federal IT standards.
- Strategic Advisory: Provide technical recommendations to management regarding platform upgrades and architecture improvements.
- Risk Mitigation: Evaluate new applications and systems for integration, proactively identifying and correcting gaps.
Requirements
Candidates must meet stringent criteria to be considered for this high-level role. Key requirements include:
| Requirement | Details |
|---|---|
| Citizenship | Must be a U.S. Citizen or National |
| Education | Accredited college or university degree |
| Experience | 1 year of specialized experience at GS-13 level |
| Competencies | Must pass cut scores for nine core IT competencies |
| Documentation | Must submit a maximum 2-page resume |
Salary and Benefits
This position offers a competitive salary range of $125,776 to $197,200 per year. In addition to salary, IRS employees enjoy:
- Retirement: Access to the Federal Employees Retirement System (FERS).
- Health: Multiple options for health, dental, and vision insurance.
- Flexibility: Opportunities for telework and alternative work schedules.
- Work-Life Balance: Generous paid leave, including annual vacation and federal holidays.
Application Tips
- The 2-Page Rule: Your resume must not exceed two pages. Material that goes over this limit will lead to your application being removed from consideration.
- Precision: Ensure every position in your resume has specific start and end dates (MM/DD/YYYY) and the number of hours worked per week.
- Be Proactive: Once you submit your application, watch your email for the link to the mandatory USA Hire Assessments. Completing these assessments is a critical step in the evaluation process.
If you are a ServiceNow expert ready to apply your skills in a mission-critical federal environment, this IRS opportunity is your next step. Prepare your documentation, ensure your resume is concise, and apply today to join the Department of the Treasury.
Why This Information Technology Specialist (Servicenow Developer) Job Matters
Shape the future of tax administration by developing cutting-edge ServiceNow solutions as an IT Specialist for the IRS.
Information Technology Specialist (Servicenow Developer) Job Overview
The Internal Revenue Service (IRS) is seeking highly skilled ServiceNow Developers to join our IT - Integrated Operations team. As an Information Technology Specialist, you will lead the design, implementation, and optimization of critical ServiceNow modules, including ITSM, ITOM, and SecOps. This role is a unique opportunity to apply your technical expertise within one of the world's largest financial organizations, directly contributing to the secure, scalable, and reliable IT operations that support our mission to collect over $2 trillion in annual revenue.
Requirements for Information Technology Specialist (Servicenow Developer)
- U.S. Citizenship (must be a U.S. Citizen or National).
- Registration with the Selective Service System (for males born after Dec 31, 1959).
- Successful completion of a probationary period.
- Ability to obtain and use a Government-issued travel credit card.
- Minimum 52 weeks of specialized experience equivalent to the GS-13 grade level.
- Must meet the basic nine IT competencies: Attention to Detail, Customer Service, Decision Making, Information Management, Interpersonal Skills, Oral Communication, Problem Solving, Teamwork, and Technical Competence.
- Current federal employees must meet the 90-day time-after-competitive-appointment (TACA) requirement.
- Current federal employees must hold at least a 'Fully Successful' performance rating.
Preferred Qualifications for Information Technology Specialist (Servicenow Developer)
- Proven track record in leading and coordinating complex IT projects and application-related initiatives.
- Hands-on experience with ServiceNow platform architectures, data models, workflows, and CMDB.
- Expertise in integrating ServiceNow with external systems using REST/SOAP APIs and integration hubs.
- Strong background in federal IT security standards, including role-based access control (RBAC), ACLs, and secure coding practices.
- Ability to provide authoritative technical recommendations to senior leadership and diverse stakeholders.
Federal Benefits & Perks
- ✓Competitive federal salary with potential for advancement.
- ✓Comprehensive health, dental, and vision insurance options.
- ✓Federal retirement benefits (FERS).
- ✓Paid vacation, federal holidays, and sick leave.
- ✓Opportunities for telework and alternative work schedules.
- ✓Thorough onboarding and professional development training.
💡 How to Apply Information Technology Specialist (Servicenow Developer) Job & Insider Tips
Application Steps for Information Technology Specialist (Servicenow Developer) Job
- Review the full job announcement on USAJOBS carefully.
- Prepare a resume that is strictly limited to two pages.
- Ensure your resume includes specific dates (MM/DD/YYYY) and hours worked per week for all positions.
- Click 'Apply Online' to be redirected to the USA Staffing portal.
- Complete the required online assessment questionnaire.
- Upload all necessary supporting documents, including transcripts and (for federal employees) your most recent SF-50.
- Submit your application before the 200-application limit is reached or the closing date (July 24, 2026).
- Complete the mandatory USA Hire Assessments within the provided timeframe if notified.
💡 General Tips
- Keep your resume to exactly two pages; exceeding this will lead to immediate disqualification.
- Use a standard font (Arial or Calibri) and ensure the readability of your work history.
- Avoid embedding links in your resume, as they will not be accessed during the review process.
- Clearly indicate your 'Pay Plan, Series, and Grade' for all previous federal positions.
- Monitor your email for the link to the USA Hire Assessments immediately after submission.
Frequently Asked Questions
What is the GS-14 salary range for this position?
The salary range for this position is $125,776 to $197,200 per year, depending on the specific locality of the duty station.
Is federal experience required to apply?
No, federal experience is not required. You may qualify through experience gained in the private sector or via volunteer service.
What happens if the 200-application cap is reached early?
The announcement will close as soon as 200 applications are received, even if this occurs before the July 24, 2026, closing date.
What is the 'Time After Competitive Appointment' requirement?
*A: It is a 90-day waiting period for current federal employees who were hired through a competitive process. You must have completed this to be eligible for this position.*
Is there a limit on how many applications the IRS accepts for this role?
*A: Yes, this vacancy closes once 200 applications are received. We encourage you to apply as early as possible.*
Job from Internal Revenue Service
The Department of the Treasury and the IRS are dedicated to the stewardship of the U.S. economic and financial systems. With a workforce spread across the nation, we process over 200 million tax returns annually. Working at the IRS means contributing to a mission that requires integrity, fairness, and technological excellence. We offer a supportive, challenging environment where IT professionals are encouraged to grow and excel.