Launch Your Leadership Career as a Supervisory Medical Support Assistant in Fort Smith

Are you a natural leader with a passion for healthcare administration? The Veterans Health Care System of the Ozarks is currently seeking a highly motivated Supervisory Medical Support Assistant to manage operations at our Fort Smith, Arkansas clinic. This is more than just a job; it is an opportunity to directly impact the lives of those who have served our country.

Job Responsibilities

In this supervisory capacity, your core duties will include:

Team Leadership: Assigning, monitoring, and evaluating the work of administrative staff to ensure efficient clinic workflow.
Operations Management: Coordinating clinical preparations and integrating administrative functions with primary care services.
Financial Oversight: Managing budgets, certifying invoices, and forecasting resource needs.
Data Reporting: Analyzing operational data to provide actionable reports for senior leadership.
Training & Mentorship: Orienting new staff to VA policies, including VISTA and CPRS systems.

Requirements

To be considered for this position, applicants must meet the following criteria:

Citizenship: Must be a U.S. Citizen.
Experience: One year of specialized experience equivalent to the GS-07 level.
English Proficiency: Demonstrated ability to read, write, and speak English effectively.
Vaccination Policy: Must participate in the seasonal influenza vaccination program.

Comparison of Benefits

Benefit Category	What You Receive
Paid Time Off	37-50 days (Leave + Holidays)
Retirement	Pension + 401(k) with 5% match
Health/Insurance	Comprehensive medical, dental, vision
Family Support	Up to 12 weeks paid parental leave

Salary Overview

This position is a GS-08 level role with a competitive annual salary ranging from $60,627 to $78,812. As a Federal employee, you will be eligible for regular salary increases based on performance and pay schedule adjustments.

Application Tips

Customize Your Resume: Clearly list your job titles, specific duties, and average hours worked per week.
Use Required Documents: Download the official Clinical Resume document provided by the VA to ensure your application meets all formatting standards.
Detail Your Skills: Highlight any experience you have in managing personnel, budgeting, or resolving complex clinical problems.
Review Before Submitting: Ensure every mandatory document is uploaded to avoid disqualification due to missing information.

If you are ready to take the next step in your administrative career while supporting Veterans, we encourage you to apply. This role offers the stability of the Federal government, excellent benefits, and the chance to work in a collaborative, mission-driven environment in the heart of Arkansas.

Why This Supervisory Medical Support Assistant Job Matters

Advance your administrative career by leading a dedicated patient support team at the Fort Smith VA Clinic—where compassionate service meets professional growth.

Supervisory Medical Support Assistant Job Overview

The Veterans Health Care System of the Ozarks is seeking a dedicated Supervisory Medical Support Assistant to join the team in Fort Smith, Arkansas. In this role, you will oversee administrative operations, manage staff performance, and ensure our nation's Veterans receive the high-quality, efficient care they deserve. This is a vital leadership position that balances operational management with direct support of clinical services, providing a stable, mission-driven career within the Department of Veterans Affairs.

Requirements for Supervisory Medical Support Assistant

United States citizenship (exceptions apply per 38 U.S.C. § 7407(a)).
Proficiency in spoken and written English.
One year of specialized experience equivalent to the GS-07 grade level.
Ability to pass a background and security investigation.
Completion of a 1 or 2-year trial period.
Participation in the seasonal influenza vaccination program as a condition of employment.

Preferred Qualifications for Supervisory Medical Support Assistant

Proven experience in managing or leading clinical patient support staff.
Demonstrated expertise in fiscal management and resource forecasting.
Strong interpersonal skills for collaborating with interdisciplinary medical teams.
Ability to provide briefings, orientations, and staff development training.
Experience in data analysis and report generation for senior leadership.

Federal Benefits & Perks

✓37-50 days of paid time off per year (Annual leave, sick leave, and Federal holidays).
✓Comprehensive Federal health, vision, dental, and life insurance plans.
✓Traditional Federal pension and 401(k) retirement savings with up to 5% agency matching.
✓Paid parental leave for up to 12 weeks.
✓Childcare subsidies for eligible employees.
✓Opportunities for professional development and training.

💡 How to Apply Supervisory Medical Support Assistant Job & Insider Tips

Application Steps for Supervisory Medical Support Assistant Job

Create or update your profile on the USAJOBS portal.
Prepare a resume that clearly lists job titles, specific duties, and hours worked per week.
Download and complete the required standard Clinical Resume document.
Gather your most recent SF-50 if you are a current or former federal employee.
Complete the online occupational questionnaire via the provided link.
Upload all required documentation and submit your application package before the closing date.

💡 General Tips

Be specific in your resume; include paid, unpaid, and volunteer experience that demonstrates required KSAs.
Ensure your resume explicitly states your hours worked per week to verify experience credit.
Double-check that all required documents (SF-50, transcripts, etc.) are attached before hitting submit.
The system will not make assumptions—if it is not written in your resume, it will not be counted.
Apply early to avoid potential technical issues on the closing day.

Frequently Asked Questions

Is this a remote or virtual position?

No, this is an on-site position located at the Fort Smith VA Clinic in Arkansas.

What is the pay range for this position?

The salary range for this position is $60,627 to $78,812 per year.

What happens after I apply?

You will receive an email confirmation. After the announcement closes, your application will be reviewed for eligibility and qualifications, and referred candidates may be contacted for an interview.

Job from Veterans Health Administration

The Department of Veterans Affairs (VA) is dedicated to providing world-class care to our nation's Veterans. Joining the Veterans Health Care System of the Ozarks means becoming part of a community that values excellence, integrity, and compassion. Located in the beautiful Ozark Mountains, the Fayetteville/Fort Smith region offers a high quality of life, affordable housing, and a vibrant community atmosphere.