Launch Your Career: Operations Assistant at Texas Roadhouse, JBLM
Are you ready to take your hospitality career to the next level? The United States Army Installation Management Command is looking for a dedicated Operations Assistant to join the team at the Texas Roadhouse on Joint Base Lewis-McChord (JBLM). This position offers a unique chance to work within the Department of the Army while honing your leadership skills in a high-volume, dynamic restaurant environment.
Job Responsibilities
As an Operations Assistant, you act as the "hands-on" heartbeat of the restaurant. Your daily duties will include:
- Leadership & Supervision: Setting the pace for both Front and Back of the House staff, ensuring smooth operations during peak hours.
- Operational Integrity: Monitoring guest flow, ticket times, and food quality to maximize guest satisfaction.
- Financial Oversight: Assuming responsibility for cash management during your shift and conducting end-of-shift inventory checks.
- Facilities Management: Performing opening and closing procedures, including critical fire and security inspections.
- Administrative Support: Overseeing staff clock-in/out procedures and reporting performance metrics to management.
Requirements
To be considered for this role, you must meet the following baseline criteria:
- Experience: At least 6 months of professional experience in a fast-paced food and beverage environment.
- Application Compliance: A resume that is two pages or less, saved in an easily readable format (PDF recommended).
- Documentation: You must provide all relevant employment proofs (like SF-50s or DD-214s) at the time of application to be considered for specific hiring preferences.
| Feature | Details |
|---|---|
| Pay Range | $20.54 - $26.81 per hour |
| Work Schedule | 20 Hours per week |
| Location | Joint Base Lewis-McChord, WA |
| Security Level | Non-sensitive (NS) |
Benefits
Being part of the NAF team comes with a suite of federal-adjacent benefits designed to reward your commitment:
- Financial Security: Access to the NAF 401(k) retirement plan.
- Healthcare: Health and life insurance options for eligible employees.
- Amenities: Access to on-base facilities including fitness centers and recreational libraries.
- Advancement: Opportunities to participate in training and certification programs.
Application Tips
Submitting a federal application can be rigorous. To stand out, ensure your resume highlights your specific contributions to restaurant efficiency. Since the system uses automated review processes, be sure your responses to the questionnaire align exactly with the experience stated in your resume.
If you have a passion for hospitality and a desire to serve the military community, this Operations Assistant role is the perfect step forward. Ensure your application package is complete and submitted via the USAJOBS portal by July 23, 2026, to secure your opportunity.
Why This Operations Assistant Nf-02 Job Matters
Launch your career in hospitality at Joint Base Lewis-McChord and take the lead in a fast-paced, dynamic environment with the Army NAF team.
Operations Assistant Nf-02 Job Overview
Join the Texas Roadhouse team at Joint Base Lewis-McChord as an Operations Assistant (NF-02). In this role, you will provide hands-on leadership, ensuring high standards of guest service and operational excellence. This is an exciting opportunity to oversee daily restaurant functions, maintain quality control, and contribute to the mission of supporting military personnel and their families in the Pacific Northwest.
Requirements for Operations Assistant Nf-02
- Minimum of 6 months of experience in a fast-paced food and beverage setting, or current employment with MWR Texas Roadhouse.
- Must be able to provide a resume limited to two pages or less.
- Ability to effectively document relevant skills, knowledge, and abilities in application materials.
- Must be able to pass standard fire and security facility checks.
- Must submit all required documentation (such as SF-50, DD-214, or marriage certificate for spouse preference) at the time of application.
Preferred Qualifications for Operations Assistant Nf-02
- Demonstrated leadership experience in front-of-house or back-of-house restaurant operations.
- Strong interpersonal and customer service communication skills.
- Previous experience with inventory management and cash handling procedures.
- Familiarity with maintaining operational consistency in high-volume dining environments.
Federal Benefits & Perks
- ✓Health and Life Insurance options for eligible employees.
- ✓Participation in the NAF 401(k) retirement plan.
- ✓Access to on-base amenities including fitness centers and libraries.
- ✓Professional development through training and certification programs.
- ✓Paid personal time off and federal holidays.
💡 How to Apply Operations Assistant Nf-02 Job & Insider Tips
Application Steps for Operations Assistant Nf-02 Job
- Prepare a resume that is strictly two pages or less in PDF format.
- Gather necessary supporting documentation such as your DD-214, SF-50, or marriage certificate if claiming preferences.
- Create or log into your USAJOBS account to access the application portal.
- Submit your complete application package, including responses to the assessment questionnaire, by the July 23, 2026, deadline.
- Monitor your email for status updates and follow-up notifications regarding your application status.
💡 General Tips
- Save your resume as a PDF to ensure formatting remains intact and file sizes stay under 5MB.
- Clearly list your contact information, including phone and email, to ensure recruiters can reach you easily.
- Double-check your email inbox and spam folder for automated notifications from the USA Staffing system.
- Review your eligibility status for Military Spouse Preference (MSP) or other priority programs before applying.
- Be honest in your assessment questionnaire; overstated qualifications can lead to disqualification.
Frequently Asked Questions
What is the resume length requirement?
Federal regulations for this position require that your resume be two pages or less.
Can I submit a paper application?
Yes, if you cannot apply online, you may contact the NAF Human Resources office directly to request a manual application package.
Do I need a security clearance?
No, this is a non-sensitive, low-risk position; a security clearance is not required.
What if my resume is longer than two pages?
*A: Your application may be deemed ineligible. Please condense your experience to strictly two pages.*
Is relocation assistance provided?
*A: No, Permanent Change of Station (PCS) costs are not authorized for this position.*
Job from United States Army Installation Management Command
Joint Base Lewis-McChord is the premier military installation in the Pacific Northwest. Nestled in the heart of the Puget Sound region, it serves as a critical hub for the Department of Defense. Working for the Army Non-Appropriated Funds (NAF) team means you are directly supporting the men and women who serve our country. NAF employees enjoy a supportive work culture that emphasizes professional growth and community engagement.