Advanced Medical Support Assistant Career Opportunity at the VA
The VA Eastern Kansas Health Care System (EKHCS) is currently seeking a dedicated professional to fill the role of Medical Support Assistant (Advanced). This position is ideal for individuals who thrive in a clinical administrative environment and are committed to supporting the health and well-being of America's Veterans. If you possess a background in medical office operations and seek a stable career with federal benefits, this opportunity is for you.
Job Responsibilities
As an Advanced Medical Support Assistant, your work is critical to the daily operations of our clinics. You will:
- Coordinate patient appointments across interdisciplinary teams.
- Manage complex clinical flow processes to ensure access to care.
- Facilitate communication between patients, clinicians, and community medical resources.
- Process secure messaging via MyHealthyVet.
- Participate in team huddles to plan and problem-solve patient care needs.
- Maintain accurate electronic records and identify incomplete clinical encounters.
Requirements
To be considered for this GS-6 position, you must meet several federal requirements:
- Citizenship: You must be a U.S. Citizen.
- Experience: You must possess one year of experience equivalent to the GS-5 level.
- Proficiency: Must be highly skilled in written and spoken English.
- Vaccination: Participation in the seasonal influenza vaccination program is mandatory.
- Security: Successful completion of a background investigation is required.
Salary Overview
This position offers a competitive salary structure commensurate with federal pay standards.
| Pay Grade | Minimum Annual Salary | Maximum Annual Salary |
|---|---|---|
| GS-6 | $54,307 | $70,599 |
Benefits
Working for the VA provides access to one of the most comprehensive benefits packages in the country, including:
- Retirement: Traditional federal pension and a 401K-style Thrift Savings Plan with 5% matching.
- Time Off: Ample annual and sick leave, plus 11 federal holidays.
- Insurance: Extensive options for health, vision, and dental insurance.
- Work-Life Balance: Programs such as paid parental leave and childcare subsidies.
Application Tips
- Use the Required Documents: Download and upload the specific Clinical Resume Document provided in the job announcement.
- Be Specific: Detail every responsibility you held in your previous roles. Do not expect recruiters to guess your skills.
- Stay Current: Ensure your resume and supporting documents are submitted before the July 22, 2026, deadline.
The Medical Support Assistant (Advanced) role is an essential function that directly impacts the quality of care Veterans receive. If you are ready to combine your administrative talent with a service-oriented career, submit your application package today.
Why This Medical Support Assistant (Advanced) Job Matters
Join the VA Eastern Kansas Health Care System and play a pivotal role in the lives of our nation's heroes by providing expert administrative support in a fast-paced medical environment.
Medical Support Assistant (Advanced) Job Overview
The VA Eastern Kansas Health Care System (EKHCS) is seeking a motivated and detail-oriented Medical Support Assistant (Advanced) to join our Business Office. In this role, you will act as a vital link between Veterans and their clinical care teams, utilizing advanced administrative expertise to ensure seamless appointment coordination and patient flow. You will work within an interdisciplinary model to support various clinics, ensuring every Veteran receives timely and compassionate care.
Requirements for Medical Support Assistant (Advanced)
- Must be a U.S. Citizen.
- Must be proficient in written and spoken English.
- Male applicants born after 12/31/1959 must be registered with the Selective Service.
- Must undergo a background/security investigation.
- Must complete an online onboarding process.
- Must comply with seasonal influenza vaccination requirements for VHA personnel.
- Must serve a 1 or 2-year trial period.
Preferred Qualifications for Medical Support Assistant (Advanced)
- One year of specialized experience equivalent to the GS-5 grade level.
- Advanced knowledge of healthcare administrative processes and interdisciplinary scheduling.
- Proficiency with medical terminology and clinical flow systems.
- Demonstrated ability to collaborate with clinicians across multiple medical disciplines.
- Proven capability to manage priorities and resolve complex patient scheduling issues.
Federal Benefits & Perks
- ✓Federal health, dental, and vision insurance options.
- ✓Traditional federal pension plan with 5-year vesting.
- ✓Federal 401K (TSP) with up to 5% agency matching.
- ✓Generous paid time off (13-26 days annual leave, 13 days sick leave, 11 federal holidays).
- ✓Paid parental leave after 12 months of service.
- ✓Childcare subsidy options for eligible employees.
💡 How to Apply Medical Support Assistant (Advanced) Job & Insider Tips
Application Steps for Medical Support Assistant (Advanced) Job
- Create or log into your account on the official federal hiring portal.
- Review the full job announcement details and qualification standards.
- Download the mandatory Clinical Resume Document from the provided VA link.
- Prepare your resume and all necessary supporting documentation (SF-50s, transcripts, etc.).
- Complete the online occupational questionnaire.
- Submit your application package before the closing date of July 22, 2026.
💡 General Tips
- Ensure your resume details total hours worked per week for every position listed.
- Be specific about your medical administrative experience; do not assume the recruiter knows your day-to-day duties.
- Upload the required one-page Clinical Resume Document in the designated section.
- Monitor your email for status updates following the close of the announcement.
- Take advantage of the preview questionnaire link to understand the required competencies before starting.
Frequently Asked Questions
What is the primary role of the Medical Support Assistant?
You will serve as an administrative expert within the VA health care system, coordinating complex clinic schedules, facilitating communication between patients and providers, and ensuring efficient patient flow.
Is this a remote or telework position?
No, this is an on-site position located in Leavenworth, Kansas, and is not eligible for telework.
What happens after I apply?
Once the announcement closes, HR will review your application. If qualified, you may be referred for an interview. You will receive email notifications regarding your status throughout the process.
Job from Veterans Health Administration
The Department of Veterans Affairs (VA) is dedicated to fulfilling President Lincoln’s promise to care for those who have served in the military. The Eastern Kansas Health Care System serves a vast region spanning 20,000 square miles across Kansas and Missouri. With nearly 2,000 employees, the VAEKHCS provides compassionate, whole-health care to over 40,000 Veterans annually. Joining this team means contributing to a mission-driven organization that values clinical excellence and administrative efficiency.