Advance Your Career: Director of HR Shared Services at the Department of Veterans Affairs

The Department of Veterans Affairs (VA) is committed to providing world-class service to those who have served our nation. Behind every successful healthcare and benefits program is a robust, well-managed human resources infrastructure. We are currently looking for a seasoned leader to join our ranks as a Supervisory Human Resources Specialist (Director, Shared Service). This is a pivotal role that shapes the operational backbone of our human capital strategies.

Comparison: Standard HR Specialist vs. Director, Shared Services

Feature	Standard HR Specialist	Director, Shared Services (This Role)
Scope	Task/Portfolio focused	Strategic/Divisional focused
Leadership	Individual Contributor	Full Supervisory Authority
Decision Making	Tactical Implementation	Policy & Objective Development
Key Impact	Technical HR Processing	Program Efficiency & Innovation

Job Responsibilities

As the Director, you will wear many hats. Your core responsibilities include:

Strategic Leadership: Advising senior leadership on HR shared services delivery.
Team Supervision: Managing high-performing teams in Classification, Position Management, Compensation, and Personnel Security.
Operational Excellence: Developing and implementing short-term and long-term plans to improve HR service delivery.
Mentorship: Cultivating a high-performance culture by coaching staff and identifying professional development opportunities.

Requirements

To be eligible, you must be a U.S. citizen and meet the GS-15 grade qualifications. Key requirements include:

Experience: Either a graduate degree plus specialized experience or at least one year of experience equivalent to the GS-14 level in federal service.
Assessments: Completion of a mandatory online assessment.
Documentation: Validated SF-50 forms to confirm current or former federal status and Time-in-Grade eligibility.

Salary Overview

This position is classified at the GS-15 level, with an annual salary range of $147,945 to $197,200, depending on the specific duty location and pay schedule regulations.

Benefits

Joining the VA offers more than just a paycheck. You will gain access to:

Robust health insurance options.
Retirement plans including FERS.
Opportunities for telework and flexible work schedules.
The pride of serving those who have protected our country.

Application Tips

Respect the Two-Page Limit: Your resume is your first impression. Keep it tight, results-focused, and under two pages.
Be Specific: Use the 'Who, What, Where, When, and How' format for your work experience.
Use the Builder: The USAJOBS resume builder is optimized to include all necessary federal data fields.
Check Your SF-50s: Ensure you have the most recent SF-50 and any older ones needed to prove your TIG.

If you are an HR leader with the vision to drive organizational success and a passion for supporting Veterans, this is the opportunity you have been waiting for. Review the full announcement, prepare your documentation, and submit your application today.

Why This Supervisory Human Resources Specialist (Director, Shared Service) Job Matters

Lead the future of HR at the Department of Veterans Affairs: Direct Shared Services for those who have served our nation.

Supervisory Human Resources Specialist (Director, Shared Service) Job Overview

The Department of Veterans Affairs (VA) is seeking a visionary leader to serve as a Supervisory Human Resources Specialist (Director, Shared Service). This role offers a unique opportunity to shape the HR landscape by overseeing critical functions, including Classification, Position Management, Personnel Security, Compensation, and specialized Strike Teams. If you are an expert in federal human resources management with a passion for public service, this leadership position will allow you to drive innovation, optimize organizational efficiency, and mentor the next generation of HR professionals.

Requirements for Supervisory Human Resources Specialist (Director, Shared Service)

Must be a U.S. Citizen.
Must complete a mandatory online assessment.
Males born after December 31, 1959, must be registered with the Selective Service.
Must pass a background/security investigation.
Must complete an online onboarding process.
One-year probationary or two-year trial period may be required.
Must maintain valid, REAL ID-compliant identification.
If applying as a current federal employee, must meet 52-week Time-In-Grade (TIG) requirements at the GS-14 level.

Preferred Qualifications for Supervisory Human Resources Specialist (Director, Shared Service)

Advanced technical expertise in Classification, Position Management, Personnel Security, or Compensation.
Proven experience leading multidisciplinary teams and managing complex HR project portfolios.
Demonstrated ability to interpret and apply OPM regulations and agency policy to drive compliance.
Experience in establishing performance metrics and implementing continuous improvement initiatives.
Strong communication and mentoring skills to enhance team capability and professional development.
Mastery of federal human resources management principles and strategic planning.

Federal Benefits & Perks

✓Competitive federal salary and benefits package.
✓Opportunities for professional growth and leadership development.
✓Flexible work arrangements, including potential telework eligibility per agency policy.
✓Contribution to a noble, mission-driven cause serving Veterans and their families.
✓Access to the Federal Employees Health Benefits (FEHB) program and Federal Employees Retirement System (FERS).

💡 How to Apply Supervisory Human Resources Specialist (Director, Shared Service) Job & Insider Tips

Application Steps for Supervisory Human Resources Specialist (Director, Shared Service) Job

Create or log into your USAJOBS account.
Prepare a resume that is two pages or fewer, focusing on relevant accomplishments.
Gather necessary documentation, including SF-50s for current federal employees and official transcripts for education-based qualifications.
Complete the online job application and questionnaire.
Submit your complete package by the closing date of July 22, 2026.
Monitor your email for a unique link to the USA Hire assessment if prompted.

💡 General Tips

Adhere strictly to the two-page resume limit to ensure your application is not automatically rejected.
Use the USAJOBS resume builder for formatting, or use a clean sans-serif font like Lato or Arial.
Be highly specific in your work history; include hours per week, exact dates, and series/grade if previously in federal service.
Focus on results-oriented language that showcases your leadership, problem-solving, and HR expertise.
Practice using the resources available at the USA Hire Applicant Resource Center.
Double-check all SF-50 documents to ensure they explicitly prove your eligibility and TIG.

Frequently Asked Questions

What is the primary focus of this Director role?

The Director, Shared Services, provides executive-level leadership to the VACO HRSC. You will oversee operational teams focused on Classification, Position Management, Personnel Security, Compensation, and Strike Teams to ensure effective HR service delivery.

Are there strict formatting requirements for my resume?

Yes. As of September 27, 2025, resumes must not exceed two pages. Resumes exceeding this limit will result in an ineligible rating. Use clear, concise language and professional sans-serif fonts.

Is this position eligible for remote or virtual work?

The position may be authorized for telework or virtual work for eligible employees already subject to RTO mandates. RTO requirements remain in effect, and in-person reporting is expected unless an approved exemption is held.

What happens after I apply?

Once the announcement closes, we will review your package. If you meet the criteria, you may be invited to interview.

Can I update my resume after submitting?

You can edit your application while the announcement is still open via your USAJOBS account.

Job from Office Of The Chief Human Capital Officer

The VA's mission is to honor President Lincoln's promise: "To care for him who shall have borne the battle, and for his widow, and his orphan." Working at the VA means joining a team dedicated to compassion, excellence, and integrity. As part of the VACO Human Resources Service Center (HRSC), you will be directly involved in the strategic management of the staff that supports the entire VA mission.