Launch Your Career: Medical Support Assistant at Camp Lejeune

Are you looking for a stable, rewarding career in healthcare administration? The Defense Health Agency (DHA) is currently seeking a highly motivated Medical Support Assistant (OA) to join the team at Camp Lejeune, North Carolina. This is an exceptional opportunity to support the medical readiness of our nation’s service members and their families while working within the federal government.

Job Responsibilities

As a Medical Support Assistant, you are the face of the MTF. Your daily duties include:

Coordinating patient scheduling and admissions.
Managing communication systems to ensure prompt care.
Maintaining accurate electronic health records.
Acting as a point of contact for patients, families, and medical providers.
Facilitating blood work and lab requests.
Managing administrative complaints to ensure high-quality service.

Comparison: Standard Office vs. Medical Support

Feature	Standard Admin	Medical Support Assistant
Environment	General Office	Clinical/Medical Facility
Record Handling	General Files	Sensitive Health Records
Communication	Internal/B2B	Patients, Providers, Emergency Staff
Typing Requirement	Standard	40 WPM Certification

Requirements

To be eligible for this position, you must demonstrate a foundation of administrative excellence. Candidates must:

Be a U.S. Citizen.
Meet the one-year specialized experience requirement at the GS-04 level or equivalent.
Possess the ability to type 40 WPM.
Submit a clean, concise, two-page resume.

Salary and Benefits

The position offers a competitive salary range of $40,736 to $51,599 per year. Beyond the paycheck, federal employees enjoy a robust benefits package, including comprehensive health insurance, retirement options, and generous paid time off.

Application Tips

Watch the Resume Length: Keep it under two pages—no exceptions.
Clarity is Key: Use clear, descriptive language about your past work.
Stay Organized: Ensure all supporting documents, especially transcripts, are attached before clicking submit.

Working as a Medical Support Assistant at Camp Lejeune is more than just a job; it is a chance to provide meaningful support to the military community. Apply today to secure your position.

Why This Medical Support Assistant (Oa) Job Matters

Launch your healthcare administration career at Camp Lejeune—where your organizational skills directly support the readiness and health of our nation’s heroes.

Medical Support Assistant (Oa) Job Overview

The Defense Health Agency is seeking a detail-oriented Medical Support Assistant to join the team at Camp Lejeune, North Carolina. This position serves as a critical administrative hub, ensuring the seamless operation of medical facilities through expert recordkeeping, appointment management, and professional patient communication. This is a Direct Hire Authority role, offering a vital opportunity to contribute to a world-class integrated healthcare system serving military personnel, retirees, and their families.

Requirements for Medical Support Assistant (Oa)

Must be a U.S. citizen.
Must possess one year of specialized experience at the GS-04 level or equivalent, or a combination of education and experience.
Must be able to type 40 words per minute based on a 5-minute sample with three or fewer errors.
Must maintain a professional demeanor when interacting with patients and medical staff.
Must pass a security clearance background check for a Noncritical-Sensitive/Moderate Risk position.
Must be able to submit a resume strictly limited to two pages.

Preferred Qualifications for Medical Support Assistant (Oa)

Prior experience in a military or clinical healthcare setting.
Proficiency in advanced electronic health record systems.
Demonstrated ability to handle administrative complaints and resolve conflicts efficiently.
Strong technical skills in data entry and office software suites.

Federal Benefits & Perks

✓Comprehensive federal health insurance options.
✓Competitive retirement plans, including the Thrift Savings Plan (TSP).
✓Generous paid vacation and sick leave policies.
✓Structured federal holiday schedule.
✓Opportunities for professional development within the Department of Defense.
✓Stable career growth in a mission-critical environment.

💡 How to Apply Medical Support Assistant (Oa) Job & Insider Tips

Application Steps for Medical Support Assistant (Oa) Job

Log in to your existing USAJOBS account or create a new profile.
Prepare a resume that is exactly two pages or less, highlighting your specialized experience in customer service and data management.
Complete the mandatory online questionnaire via the provided application link.
Upload all required documentation, including college transcripts (if using education to qualify).
Verify that your application package is complete and submit before the midnight deadline on July 20, 2026.

💡 General Tips

Keep your resume strictly to two pages; documents exceeding this length will be automatically disqualified.
Be specific about your hours worked per week and dates of employment to ensure your specialized experience is clearly identified.
Use plain language; avoid unnecessary jargon or obscure acronyms that an HR specialist might not recognize.
Review your application status regularly through your USAJOBS dashboard to ensure no documents were flagged during the upload process.
Double-check your typing speed qualifications before applying, as this is a hard requirement for the position.

Frequently Asked Questions

What is the typing requirement for this role?

You must be a qualified typist capable of maintaining a speed of 40 words per minute on a 5-minute sample with no more than three errors.

Can I submit a resume longer than two pages?

No. The system will automatically remove any application containing a resume that exceeds the two-page limit.

Is this a remote-eligible position?

No, this position is based at Camp Lejeune and is not eligible for telework or remote status.

Job from Military Treatment Facilities Under Dha

The Defense Health Agency is an integrated healthcare system that delivers world-class medical, dental, and pharmacy services to over 9.5 million beneficiaries. By joining the DHA, you become part of a dedicated team of professionals focused on improving health and building readiness anytime, anywhere.