Launch Your IT Career with the 75th Ranger Regiment

Are you looking to apply your technical expertise in a high-stakes, mission-critical environment? The U.S. Army is currently seeking a motivated IT Specialist (Customer Support) to serve within the prestigious 75th Ranger Regiment at Fort Benning, Georgia. This role is essential for ensuring that our elite forces have the technological tools they need to succeed.

Job Responsibilities

You will be responsible for a variety of high-level IT functions, including:

Analyzing user requirements to recommend innovative technology solutions.
Developing project management plans for IT system lifecycles.
Programming applications to automate manual processes.
Troubleshooting and resolving complex computer-related issues for staff.
Testing and debugging software to ensure mission readiness.

Comparison: Experience vs. Education Requirements

Pathway	Qualification Requirement
Work Experience	1 year of specialized experience at the GS-09 level.
Education	Ph.D. or 3 years of progressively higher-level graduate study.
Hybrid	Combination of experience and graduate hours totaling 100%.

Requirements

To be considered, candidates must be U.S. citizens and able to obtain and maintain a Top Secret security clearance. You must also be prepared to undergo a drug test. Your resume must clearly articulate your past performance, focusing on how your experience aligns with the specialized tasks listed in the announcement.

Salary and Benefits

This position offers a competitive salary ranging from $78,972 to $102,669 annually. As a federal employee, you will also gain access to a comprehensive benefits package that includes health insurance, federal pension plans, and generous leave policies.

How to Apply

To apply, visit the official USAJobs portal. Ensure your resume is exactly two pages or less and clearly highlights your relevant experience. Submit your application and be prepared to complete the USA Hire assessments if prompted. Double-check your application for errors before the July 27, 2026, deadline.

Frequently Asked Questions (FAQ)

What if I need an accommodation for the assessment?

You can request a reasonable accommodation during the application process. Ensure this is done before you begin your assessments.

Can I update my application after submission?

Yes, you can edit your application via your USAJobs account as long as the announcement is still open.

This role is a unique opportunity to provide critical support to one of the most elite units in the U.S. military. If you meet the qualifications, apply now to join a team dedicated to excellence and national security.

Why This It Specialist (Customer Support) Job Matters

Join the 75th Ranger Regiment as an IT Specialist and provide the vital technical backbone for one of the Army's most elite units at Fort Benning.

It Specialist (Customer Support) Job Overview

The U.S. Special Operations Command is seeking a highly skilled IT Specialist (Customer Support) to serve at the GS-11 level within the 75th Ranger Regiment at Fort Benning, Georgia. This position plays a critical role in the technical infrastructure of the organization, focusing on systems analysis, project implementation, and providing robust technical support for specialized mission requirements. This is a Direct Hire Authority (DHA) role within the competitive service.

Requirements for It Specialist (Customer Support)

U.S. Citizenship is required.
Must be able to obtain and maintain a Top Secret security clearance.
Must be able to pass a drug test.
Must serve a one-year probationary period.
One year of specialized experience at the GS-09 level or equivalent.
Must submit a resume of two pages or less.
Relevant education (Ph.D. or 3 years of graduate study) may substitute for experience.

Preferred Qualifications for It Specialist (Customer Support)

Experience in analyzing IT system requirements and designing technology solutions.
Proficiency in project management methodologies (CPM/PERT) for IT lifecycles.
Demonstrated ability in programming applications to automate manual business processes.
Strong interpersonal skills for resolving user technical issues.
Proven experience in testing and debugging software for operational readiness.

Federal Benefits & Perks

✓Competitive Federal salary and locality pay.
✓Comprehensive health and life insurance options.
✓Federal retirement benefits.
✓Paid time off, including annual and sick leave.
✓Potential for recruitment or relocation incentives for qualified candidates.
✓Opportunities for professional growth within the Department of the Army.

💡 How to Apply It Specialist (Customer Support) Job & Insider Tips

Application Steps for It Specialist (Customer Support) Job

Review the job announcement and requirements thoroughly.
Prepare a resume that is strictly limited to two pages.
Click the 'Apply Online' button on USAJobs.
Complete the online questionnaire and attach all required documentation.
Submit your application before 11:59 PM (ET) on the closing date.
Complete any required USA Hire Assessments within 48 hours of notification.

💡 General Tips

Keep your resume to exactly two pages or less; longer resumes will be disqualified.
Use plain language and avoid obscure acronyms in your work history descriptions.
Ensure your resume explicitly details the hours worked per week for each job entry.
Request reasonable accommodations for assessments early if needed.
Set aside roughly two hours to complete the USA Hire assessments.

Frequently Asked Questions

What is the maximum resume length?

Resumes must be two pages or less. Exceeding this limit will result in your application being removed from consideration.

Is this position remote?

No, the position is located at Fort Benning, Georgia, and is not a remote role, though it may be eligible for telework.

What is the security clearance requirement?

This position requires a Top Secret security clearance and is classified as Special-Sensitive/High Risk.

Job from U.S. Special Operations Command (Army)

Civilian employees are the backbone of the U.S. Army. They provide specialized skills and continuity that complement the military mission. By joining the 75th Ranger Regiment, you are not just taking a job; you are becoming part of a tradition of excellence and supporting the "Total Army" concept.