Launch Your Career: Medical Support Assistant at Munson Army Health Clinic

Are you looking for a career that combines administrative precision with a meaningful mission? The Munson Army Health Clinic at Fort Leavenworth, Kansas, is currently hiring a Medical Support Assistant to support the critical work of the Family Advocacy Program. This is a unique opportunity to provide essential administrative care within the Defense Health Agency (DHA), directly impacting the lives of service members and their families.

Job Responsibilities

As a Medical Support Assistant, you are the backbone of the Family Advocacy Program office. Your daily duties will include:

Administrative Support: Providing clerical assistance for healthcare staff utilizing extensive medical guidelines.
Patient Coordination: Receiving visitors and handling telephonic inquiries with professionalism and empathy.
Data Management: Utilizing specialized software to create databases, generate reports, and maintain accurate rosters.
Case Assistance: Aiding in the evaluation and tracking of critical cases related to child and domestic welfare.

Requirements

To be eligible for this role, candidates must meet the following criteria:

Requirement Type	Detail
Citizenship	Must be a U.S. Citizen
Specialized Experience	1 Year (GS-05 equivalent)
Typing Speed	40 Words Per Minute
Probationary Period	1 Year Required

Salary and Benefits

This position offers a competitive salary range of $46,150 to $59,994 per year. In addition to salary, federal employees enjoy an industry-leading benefits package, including:

Comprehensive health and life insurance.
The Thrift Savings Plan (TSP) with government matching.
Generous paid time off, including federal holidays and sick leave.
Continuous professional development and training opportunities.

Application Tips

Applying for federal jobs requires precision. To ensure your application is considered:

Keep it Brief: Your resume must be two pages or less. Submissions exceeding this limit will be rejected.
Be Specific: Clearly describe your past roles, including the number of hours worked per week and specific dates of employment.
Avoid Acronyms: Use plain English so that HR specialists can clearly understand your qualifications.
Double Check: Verify that your documents were uploaded successfully and are not corrupted.

Working as a Medical Support Assistant at Fort Leavenworth is more than a job; it is a commitment to the well-being of our nation's heroes. If you are an organized professional ready to bring your skills to the Defense Health Agency, we encourage you to apply before the July 27, 2026, deadline.

Why This Medical Support Assistant (Family Advocacy Program/Office Automation) Job Matters

Launch a meaningful career supporting military families at historic Fort Leavenworth—your administrative expertise can make a difference.

Medical Support Assistant (Family Advocacy Program/Office Automation) Job Overview

The Munson Army Health Clinic at Fort Leavenworth, Kansas, is seeking a dedicated Medical Support Assistant to join the Family Advocacy Program (FAP). This position serves as a critical administrative link in the healthcare delivery chain, providing essential support for the evaluation and reporting of cases involving child and intimate partner welfare. As a direct hire opportunity within the Defense Health Agency, this role offers a stable federal career path for detail-oriented individuals who thrive in a fast-paced, mission-focused environment.

Requirements for Medical Support Assistant (Family Advocacy Program/Office Automation)

Must be a United States Citizen.
Possess one year of specialized experience providing administrative or clerical support in a healthcare setting.
Proven proficiency as a typist capable of 40 words per minute (5-minute sample, 3 or fewer errors).
Must be able to successfully complete a one-year probationary period.
Ability to work in a mission-essential position during inclement weather or contingency operations.
Adherence to all federal security and suitability requirements.

Preferred Qualifications for Medical Support Assistant (Family Advocacy Program/Office Automation)

Direct experience supporting a Family Advocacy or similar social services program.
Advanced proficiency with medical database software and automated reporting systems.
Strong interpersonal skills for effective communication with patients and healthcare staff.
Knowledge of federal medical records protocols and privacy regulations.

Federal Benefits & Perks

✓Comprehensive federal health insurance options.
✓Federal retirement savings plan (TSP) with employer matching.
✓Paid federal holidays and generous leave accrual.
✓Career advancement and training opportunities within the Department of Defense.
✓Access to a wide array of recreational programs at Fort Leavenworth.

💡 How to Apply Medical Support Assistant (Family Advocacy Program/Office Automation) Job & Insider Tips

Application Steps for Medical Support Assistant (Family Advocacy Program/Office Automation) Job

Create or log into your USAJOBS account.
Complete the required online questionnaire.
Prepare a resume that is strictly two pages or less.
Upload all necessary supporting documentation, including transcripts if applicable.
Submit your application package before the deadline on July 27, 2026.
Monitor your application status via your USAJOBS dashboard.

💡 General Tips

Keep your resume to two pages; longer resumes will be automatically excluded.
Ensure your experience description clearly links back to the specialized experience mentioned in the job post.
Include hours worked per week and specific dates (month/year) for all past employment.
Avoid using acronyms; use clear, plain language to describe your accomplishments.
Verify that your uploaded documents have finished the virus scan process before the deadline.

Frequently Asked Questions

Can I substitute my education for the experience requirement?

No. This position strictly requires one year of specialized experience. Education cannot be substituted for the experience requirement.

What is the typing requirement for this role?

You must be a qualified typist capable of typing 40 words per minute with three or fewer errors based on a five-minute sample.

Is this a remote position?

No. This position is located on-site at Fort Leavenworth, Kansas, and is designated as mission-essential.

Job from Military Treatment Facilities Under Dha

The Defense Health Agency is a joint, integrated combat support agency that enables the Department of Defense to provide high-quality healthcare to over 9.5 million beneficiaries worldwide. By working at the Munson Army Health Clinic, you become part of a historic mission at Fort Leavenworth—the oldest active military reservation west of the Mississippi. Our culture is one of service, community, and dedication to medical readiness.