Advance Your Career as a Medical Support Assistant at the VA
Are you looking for a career that combines administrative excellence with a mission-driven purpose? The Department of Veterans Affairs (VA) is seeking motivated, organized, and compassionate individuals to join our team as Advanced Medical Support Assistants. This is an incredible opportunity to serve those who have served our country.
Job Responsibilities
As an Advanced Medical Support Assistant, your day-to-day work will be multifaceted. You will:
- Coordinate and schedule appointments for Veterans.
- Serve as a key liaison between clinicians and patients.
- Manage electronic medical records with high attention to detail and privacy.
- Compile data to assist in the daily operations of clinical units.
- Handle incoming communications and facilitate team workflow.
Requirements
To be considered for this role, you must meet the following criteria:
- Citizenship: Must be a U.S. Citizen.
- Language: Fluent in spoken and written English.
- Physical: Ability to perform physical tasks like walking, standing, and lifting up to 30 lbs.
- Compliance: Must participate in mandatory flu vaccinations and complete a federal trial period.
Comparison of Qualifications
| Requirement Type | Essential Criteria |
|---|---|
| Experience | 1 year at GS-5 level or equivalent |
| Education | High school diploma or equivalent |
| Skillset | Medical terminology & EHR proficiency |
| Compliance | Background investigation required |
Salary Overview
This position offers a competitive salary range of $47,434 to $67,543 per year, commensurate with experience and grade level.
Benefits
Employees of the VA enjoy robust benefits, including:
- Competitive federal salary structures.
- Leave accrual based on federal service time.
- Access to comprehensive federal health and life insurance.
Application Tips
- Use the Template: Always use the specific Clinical Resume template provided by the VA.
- Be Specific: Detail your past experience in your resume so recruiters can verify your skills.
- Assessments: Do not rush your USA Hire assessment; give yourself enough time to perform your best.
Serving as an Advanced Medical Support Assistant is more than just a job; it is a commitment to the wellbeing of our Veterans. If you possess the organizational skills and drive to contribute to a world-class healthcare system, we invite you to apply today.
Why This Advance Medical Support Assistant Job Matters
Join the Department of Veterans Affairs and make a meaningful impact on the lives of those who served our country by becoming an Advanced Medical Support Assistant.
Advance Medical Support Assistant Job Overview
The Richmond VA Medical Center is seeking dedicated individuals to join our interdisciplinary healthcare teams. As an Advanced Medical Support Assistant, you will play a critical role in clinical operations, ensuring that Veterans receive efficient, coordinated care. This position involves complex administrative duties, ranging from specialized scheduling and patient flow management to collaborating with a wide array of clinical professionals.
Requirements for Advance Medical Support Assistant
- U.S. Citizenship
- Proficiency in written and spoken English
- Completion of a background and security investigation
- Selective Service registration for males born after 12/31/1959
- Participation in the seasonal influenza vaccination program
- Ability to lift and carry up to 30 lbs
- Successful completion of a 1 or 2-year trial period
Preferred Qualifications for Advance Medical Support Assistant
- Proven experience operating electronic health record systems
- Expertise in clinical appointment scheduling
- Strong background in customer service and conflict resolution
- Ability to work independently in a fast-paced medical environment
- Familiarity with medical terminology and HIPAA/PII protocols
Federal Benefits & Perks
- ✓Federal employee leave accrual programs
- ✓Opportunities for professional growth within the VA system
- ✓Comprehensive health and retirement benefits
- ✓Stable career environment in the public service sector
💡 How to Apply Advance Medical Support Assistant Job & Insider Tips
Application Steps for Advance Medical Support Assistant Job
- Create or log in to your USAJOBS account.
- Prepare your resume and supporting documentation.
- Download and complete the required one-page Clinical Resume document.
- Submit your online application and questionnaire before the closing date.
- Complete the mandatory USA Hire Assessments if prompted via email.
- Monitor your application status through the USAJOBS dashboard.
💡 General Tips
- Upload the specific Clinical Resume template provided to avoid disqualification.
- Be detailed in your resume; do not assume the recruiter knows your past tasks.
- Set aside at least three hours for the USA Hire Assessment.
- Check your email regularly for assessment links and status updates.
- Ensure your identification documents are REAL ID compliant.
Frequently Asked Questions
Can I apply if I am not a U.S. citizen?
Generally, this position is for U.S. citizens. Non-citizens may only be appointed if it is not possible to recruit qualified citizens in accordance with VA policy.
Is telework available for this position?
No, this is an onsite position, and it is not eligible for virtual work or telework.
What if I have a disability that prevents me from completing the assessment?
*A: Reasonable accommodations are available. Please follow the instructions provided in the application process.*
Is this a remote position?
*A: No, this is an onsite role that requires daily attendance at the assigned medical facility.*
Job from Veterans Health Administration
The Richmond VA Medical Center is dedicated to fulfilling President Lincoln's promise: "To care for those who have served in our nation's military and for their families, caregivers, and survivors." Working here means joining a community committed to whole health care and excellence in clinical support.