Launch Your Career: Patient Services Assistant with the Veterans Health Administration
Are you looking for a career that combines administrative excellence with a profound sense of purpose? The Veterans Health Administration (VHA) in the Bronx is currently seeking a dedicated Patient Services Assistant (GS-06) to support our nation’s heroes. This role is ideal for organized, compassionate individuals looking to make a direct impact on the healthcare experience of veterans.
Job Responsibilities
As a Patient Services Assistant, your day-to-day duties will be varied and impactful. You will:
- Coordinate clerical activities related to veteran benefits and enrollment.
- Update and manage veteran records in the Health Eligibility Center’s national system.
- Assist with outreach events, such as Homeless Veterans Stand Downs and Health Fairs.
- Communicate eligibility regulations to veterans and their families.
- Review and scan essential documentation into the system to ensure accuracy.
- Utilize software such as Microsoft Word, Excel, and Outlook for reports and correspondence.
Requirements
To be considered for this position, applicants must meet specific federal criteria, including:
- Citizenship: You must be a U.S. citizen.
- Time-in-Grade: You must have one year of specialized experience at the GS-05 level.
- Documentation: Submission of an SF-50 is mandatory for current or former federal employees.
- Background: Candidates must pass a federal security investigation.
- Health Requirements: Annual influenza vaccination is mandatory for all VHA health care personnel.
Salary and Benefits Comparison
| Feature | Details |
|---|---|
| Salary Range | $53,512 - $69,565 per year |
| Work Schedule | Monday - Friday, 8:00 AM - 4:30 PM |
| Location | Bronx, New York |
| Classification | GS-06 |
Application Tips
Applying for a federal position requires strict attention to detail.
- Respect the Limit: Your resume must be two pages or less.
- Clarity: Clearly state your duties and hours worked so the HR team can verify your experience.
- Proofing: Use a clean, sans-serif font and 0.5-inch margins to ensure your resume is readable.
- Status Documents: If you are a current federal employee, ensure your SF-50 clearly demonstrates your one-year time-in-grade.
If you have the administrative skills to ensure our veterans receive timely, accurate service, we invite you to apply. This position is a gateway to a rewarding career within the Department of Veterans Affairs. Ensure your application is submitted by the deadline, and take the first step toward a career that truly matters.
Why This Patient Services Assistant Job Matters
Join the Veterans Health Administration in the Bronx and play a pivotal role in supporting the heroes who have served our nation.
Patient Services Assistant Job Overview
The Veterans Health Administration is seeking a detail-oriented Patient Services Assistant to provide essential administrative and eligibility support. Based in the Bronx, this role is critical to the smooth operation of outpatient clinics, outreach programs, and emergency services by ensuring veterans receive the healthcare benefits they have earned.
Requirements for Patient Services Assistant
- Must be a U.S. Citizen.
- Must be able to pass a background/security investigation.
- Males born after 12/31/1959 must be registered for Selective Service.
- One year of specialized experience equivalent to the GS-05 grade level.
- Submission of SF-50 forms to demonstrate time-in-grade eligibility.
- Must be able to complete a one-year probationary period.
- Must participate in the mandatory seasonal influenza vaccination program.
Preferred Qualifications for Patient Services Assistant
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience with medical databases and patient record management.
- Strong interpersonal skills for communicating with patients and internal staff.
- Working knowledge of medical terminology and benefit eligibility regulations.
Federal Benefits & Perks
- âś“Federal leave accrual based on total years of service.
- âś“Access to comprehensive federal health insurance plans.
- âś“Participation in the Federal Employees Retirement System (FERS).
- âś“Opportunities for professional development and training.
- âś“Meaningful career path serving the veteran community.
đź’ˇ How to Apply Patient Services Assistant Job & Insider Tips
Application Steps for Patient Services Assistant Job
- Create or log in to your USAJOBS account.
- Prepare a resume that is strictly limited to two pages.
- Complete the online occupational questionnaire.
- Upload required documentation, including your most recent SF-50.
- Submit your complete application package by the closing date of 07/17/2026.
- Monitor your status via the USAJOBS portal.
đź’ˇ General Tips
- Ensure your resume is no longer than two pages to comply with federal requirements.
- Use the USAJOBS resume builder for formatting success.
- Be specific about your job duties and hours worked per week in your resume.
- Save your resume as a PDF to maintain document formatting.
- Double-check that your SF-50 explicitly shows one-year time-in-grade.
Frequently Asked Questions
Can I apply if I am not currently a federal employee?
Yes, but this position is currently advertised for status candidates. Ensure you review the 'Who May Apply' section to verify your specific eligibility.
Is this position remote?
No, this is an onsite position located in the Bronx, New York.
What happens if my resume exceeds two pages?
Per current regulations, resumes longer than two pages will result in ineligibility for the position.
Is there an educational substitution for this role?
No, there is no educational substitution for this specific grade level; specialized experience is required.
Is there a probationary period?
Yes, all new hires are subject to a one-year probationary period to evaluate performance and fitness for federal service.
Job from Veterans Health Administration
The Department of Veterans Affairs is committed to fulfilling President Lincoln’s promise: “To care for those who have served in our nation’s military and for their families, caregivers, and survivors.” As a Patient Services Assistant, you will join a team that values service, integrity, and excellence. Your work will support various clinics and programs, including the James J. Peters VAMC and Outreach Programs, providing veterans with the compassionate care they deserve.