Advance Your Career as a Supervisory Medical Support Assistant with the VA
The Department of Veterans Affairs (VA) is a cornerstone of support for those who have sacrificed for our nation. If you are a leader looking for a role that combines administrative excellence with a mission-driven purpose, the Chalmers P. Wylie VA Ambulatory Care Center has an opening for a Supervisory Medical Support Assistant (MSA). This is a vital position that ensures our Veterans receive the high-quality, compassionate care they deserve.
Job Responsibilities
As a Supervisory MSA, you will be the backbone of the Administrative Support section within Community Care. Your duties will include:
- Personnel Management: Directing, training, and evaluating staff performance to ensure optimal care delivery.
- Operational Oversight: Assessing work volume, scheduling consults, and validating clinical data to meet departmental goals.
- Budgetary Planning: Managing fiscal matters and forecasting future resource and equipment needs.
- Collaboration: Acting as a liaison between internal teams and external providers to maintain continuity of care.
Salary and Comparison
This position is classified at the GS-08 grade level. Below is a breakdown of what makes this role a strong career move compared to standard administrative positions.
| Feature | Federal VA GS-08 Role | Private Sector Admin Role |
|---|---|---|
| Salary | $63,682 - $82,784 | Varies by firm |
| Pension | Included (FERS) | Rare |
| Paid Leave | 37-50 Days | 15-20 Days |
| Job Security | High | Depends on Market |
Requirements
To be eligible for this position, you must meet several key criteria:
- You must be a U.S. Citizen.
- You must possess a high school diploma or equivalent.
- You must have one year of specialized experience at the GS-07 level or equivalent.
- You must be able to pass a background check and maintain suitability standards.
Benefits
The VA offers one of the most comprehensive benefits packages in the country. Beyond a competitive salary, you will have access to:
- Federal Health, Vision, and Dental insurance.
- A traditional pension plan.
- 401(k)-style thrift savings plan with matching contributions.
- Robust paid leave and Federal holidays.
- Paid parental leave.
Application Tips
- Use the Template: Use the specific VA clinical resume document provided in the announcement.
- Be Detailed: Clearly define your experience with dates, duties, and results.
- Verify Your Documents: Ensure your SF-50 and transcripts are current and accurate.
Serving our Veterans is more than just a job; it is a commitment to excellence. If you have the leadership skills and the passion for service, we encourage you to apply for the Supervisory Medical Support Assistant role in Columbus today.
Why This Supervisory Medical Support Assistant Job Matters
Lead a dedicated team in Community Care and make a direct impact on the lives of our nation's Veterans at the Chalmers P. Wylie VA Ambulatory Care Center.
Supervisory Medical Support Assistant Job Overview
The Department of Veterans Affairs is seeking a detail-oriented and experienced leader for the position of Supervisory Medical Support Assistant (MSA) in Columbus, Ohio. In this role, you will provide critical management support to the Administrative Support section of Community Care. You will oversee personnel, manage clinical workflows, and ensure the seamless delivery of administrative services, ultimately contributing to the VA's mission of providing Whole Health care to those who have served.
Requirements for Supervisory Medical Support Assistant
- U.S. Citizenship
- Proficiency in written and spoken English
- High school diploma or GED equivalent
- One year of specialized experience equivalent to the GS-07 grade level
- Ability to successfully complete a background and security investigation
- Participation in the seasonal influenza vaccination program
- Selective Service registration for males born after December 31, 1959
Preferred Qualifications for Supervisory Medical Support Assistant
- Advanced experience in managing patient support staff within a complex clinical environment
- Proven ability to mentor, train, and conduct performance evaluations for subordinate staff
- Expertise in managing fiscal budgets and forecasting resource needs
- Strong interpersonal communication skills for internal and external stakeholder coordination
- Proficiency in analyzing complex data sets to drive process improvements
Federal Benefits & Perks
- ✓Comprehensive Federal health, vision, dental, and life insurance
- ✓Defined benefit pension plan
- ✓Federal 401k (TSP) with up to 5% agency matching
- ✓Generous paid time off (13-26 days annual, 13 days sick, 11 Federal holidays)
- ✓Paid parental leave for eligible employees
- ✓Childcare subsidy program for qualifying families
- ✓Opportunities for professional development and training
💡 How to Apply Supervisory Medical Support Assistant Job & Insider Tips
Application Steps for Supervisory Medical Support Assistant Job
- Create or log in to your USAJobs account.
- Download and complete the required clinical resume document template.
- Upload your resume and all necessary supporting documentation (SF-50, transcripts, etc.).
- Complete the online occupational questionnaire.
- Submit your application package before the 11:59 PM ET deadline on July 15, 2026.
💡 General Tips
- Be specific and thorough when describing your experience in your resume; do not rely on assumptions.
- Ensure your resume includes your volunteer work as it counts toward professional experience.
- Check your application status regularly via your USAJobs dashboard.
- Verify that your identification documents meet the latest REAL ID requirements.
- Use the specific VA resume template provided to avoid submission errors.
Frequently Asked Questions
Is this a remote position?
No, this is an on-site, in-person position located in Columbus, Ohio.
What is the salary range for this position?
The annual salary for this GS-08 position ranges from $63,682 to $82,784.
Am I required to have a specific medical degree?
No, the basic requirement is a high school diploma or GED equivalent, combined with the required specialized experience in administrative or medical support.
Job from Veterans Health Administration
The Veterans Health Administration (VHA) operates as the largest integrated healthcare system in the United States. Our mission is clear: to honor America's Veterans by providing exceptional care. We focus on a "Whole Health" system that empowers patients to take charge of their well-being, supported by a team that values integrity, commitment, and excellence.