Launch Your Federal Career as a Transportation Assistant at the VA
Are you looking for a career that combines administrative expertise with a deep commitment to public service? The Department of Veterans Affairs (VA) is currently hiring for a Transportation Assistant at the Aleda E. Lutz Medical Center in Saginaw, Michigan. This role is essential for ensuring that those who served our country receive the care they deserve by facilitating seamless medical travel.
Job Responsibilities
As a Transportation Assistant, you will be the backbone of the Veteran Transportation Service (VTS) section. Your core duties include:
- Coordinating Patient Transfers: You will arrange, monitor, and document the transfer of Veterans between VA medical facilities and external partners.
- Managing Travel Claims: You will process beneficiary travel claims utilizing specialized programs such as BTSSS, ECAMS, IPPS, and HSRM.
- Intervention and Support: You will monitor the transfer process, troubleshooting issues in real-time to ensure positive outcomes for patients.
- Data Management: You will collect and track transportation data, maintaining accurate records for use by management.
Requirements
To be considered for this position, applicants must meet the following criteria by the closing date of July 10, 2026:
- Citizenship: Must be a U.S. citizen.
- Experience: One year of specialized experience equivalent to the GS-5 grade level.
- Time-in-Grade: Current federal employees must have served 52 weeks at the GS-5 level.
- Compliance: Participation in the seasonal influenza vaccination program is mandatory.
Salary and Benefits Comparison
| Feature | Details |
|---|---|
| Salary Range | $45,409 - $59,031 per year |
| Location | Saginaw, Michigan |
| Work Schedule | Monday - Friday (7:30 AM - 4:00 PM) |
| Hiring Path | Competitive Service |
Why Work for the VA?
Beyond competitive pay, the VA offers a comprehensive benefits package designed to support work-life balance. Employees enjoy generous annual and sick leave, robust health insurance plans, and retirement savings options through the Federal Employees Retirement System (FERS).
Application Tips
- Respect the Page Limit: Federal agencies now require resumes to be two pages or less. Use the USAJOBS resume builder to stay compliant.
- Document Everything: Be explicit about your experience, including hours worked per week and specific duties performed.
- Prepare for Assessments: Be ready to dedicate time to the online competency-based assessments.
If you are a detail-oriented professional with a heart for service, this Transportation Assistant position is your opportunity to give back to our Veterans. Apply today via USAJOBS to start your journey with the Department of Veterans Affairs.
Why This Transportation Assistant Job Matters
Make a meaningful impact on the lives of those who served our country by coordinating critical patient transportation services at the Aleda E. Lutz VA Medical Center.
Transportation Assistant Job Overview
The Aleda E. Lutz Department of Veterans Affairs Medical Center is seeking a dedicated Transportation Assistant to join the Veteran Transportation Service team. In this pivotal role, you will act as a coordinator for patient transfers between VA and non-VA facilities. You will manage travel logistics, process beneficiary travel claims through automated systems, and ensure that our Veterans receive timely, safe, and compassionate transport to their medical appointments.
Requirements for Transportation Assistant
- Must be a U.S. Citizen.
- One year of specialized experience equivalent to the GS-5 grade level.
- Current federal employees must meet 52-week Time-In-Grade requirements.
- Completion of online application and required assessments.
- Participation in the annual seasonal influenza vaccination program.
- Must be registered with the Selective Service (if born after 12/31/1959).
- Must successfully complete a background and security investigation.
Preferred Qualifications for Transportation Assistant
- Proficiency in administrative data management and tracking systems.
- Strong interpersonal skills for resolving customer concerns.
- Experience in coordinating medical transportation or travel logistics.
- Ability to analyze travel data and generate operational reports.
Federal Benefits & Perks
- ✓Comprehensive federal health insurance options.
- ✓Generous paid time off and federal holidays.
- ✓Predictable and flexible scheduling.
- ✓Participation in the Federal Employees Retirement System (FERS).
- ✓Opportunities for professional development within the VHA.
💡 How to Apply Transportation Assistant Job & Insider Tips
Application Steps for Transportation Assistant Job
- Create or log into your USAJOBS account.
- Prepare a two-page federal resume following the specific formatting guidelines provided.
- Complete the online application and assessment questionnaire.
- Submit all required supporting documents, such as SF-50s or DD-214 forms.
- Monitor your email for a link to the mandatory USA Hire Assessments if applicable.
- Submit your final application package before the closing date of July 10, 2026.
💡 General Tips
- Use the USAJOBS resume builder to ensure your resume meets the two-page limit.
- Be specific and clear about your duties, start/end dates, and hours worked per week.
- Verify your eligibility for Veterans' Preference or special hiring authorities before applying.
- Save your resume as a PDF to maintain formatting and page count requirements.
- Don't wait until the last minute; ensure all assessments are completed by the deadline.
Frequently Asked Questions
What is the primary role of a Transportation Assistant?
You will arrange and monitor patient transfers, process travel claims using systems like BTSSS/ECAMS, and coordinate with various clinics to ensure Veterans reach their scheduled appointments.
Is this a remote position?
No, this is an on-site position located at the Aleda E. Lutz VA Medical Center in Saginaw, Michigan.
What documents do I need to submit?
*A: You must submit a resume, and if applicable, your SF-50, DD-214, or documentation supporting disability/veteran preference.*
Can I update my application after submitting?
*A: Yes, you can edit your application record via USAJOBS as long as the announcement remains open.*
Job from Veterans Health Administration
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States. Our mission is to fulfill the promise made by President Lincoln: to care for those who have served in our nation’s military. Working here means more than just a job; it means joining a team dedicated to the "I CARE" core values: Integrity, Commitment, Advocacy, Respect, and Excellence.