Launch Your Career as a Travel Clerk at Elmendorf AFB
Are you passionate about travel and helping others create lasting memories? If you have a knack for customer service and enjoy a fast-paced environment, the Pacific Air Forces has an exciting opportunity for you. We are hiring a Travel Clerk to join our Information, Tickets, and Travel (ITT) team at Joint Base Elmendorf-Richardson (JBER) in Alaska.
Job Responsibilities
As a Travel Clerk, you will serve as a primary point of contact for the base community. Your duties will be diverse and engaging:
- Travel Coordination: Assist patrons with booking flights, hotels, cruises, and local excursions.
- Ticket Sales: Manage inventory and conduct sales for holiday packages, sporting events, and local attractions.
- Customer Support: Provide professional advice on travel documents, including passports, visas, and vaccinations.
- Administrative Duties: Maintain accurate daily logs, report on sales performance, and manage promotional materials.
- Team Support: Collaborate with vendors and assist the ITT Director in optimizing service delivery.
Comparison: Standard vs. ITT Travel Clerk Roles
| Feature | Standard Travel Clerk | ITT Travel Clerk (Military) |
|---|---|---|
| Focus | General Public | Military Community |
| Environment | Traditional Office | Military Installation |
| Perks | Variable | MWR Programs |
| Goal | Profit Generation | Morale & Quality of Life |
Requirements
To be considered for this role, you must demonstrate the following:
- Experience: Ability to manage POS systems and proficiency in Microsoft Office (Word, Excel, Access).
- Residency: U.S. citizenship or non-U.S. national status with three years of consecutive residency.
- Language: Strong verbal and written communication skills in English.
- Dependability: Ability to work independently with minimal guidance.
Salary Overview
This position offers a competitive hourly rate ranging from $16.75 to $17.00 per hour. As a flexible-schedule NAF position, it offers the perfect balance for individuals seeking a dynamic work-life arrangement.
Benefits
Employees of the Air Force NAF program enjoy access to a variety of services, including:
- Flexibility in scheduling to meet personal needs.
- Direct deposit enrollment.
- Opportunity to work within a supportive, mission-driven environment.
Application Tips
Applying for a federal position requires precision. Ensure your resume highlights your customer service, travel, and computer skills clearly. Be sure to include contact information for professional references. Double-check your application for completeness; an incomplete package will result in a loss of consideration.
Serving as a Travel Clerk at Elmendorf AFB is more than just a job; it is a way to support those who serve our country. If you are organized, approachable, and ready to assist our service members with their next great adventure, submit your application today.
Why This Travel Clerk Job Matters
Launch your career in travel and customer service at Joint Base Elmendorf-Richardson! Join the Air Force team as a Travel Clerk and help connect our service members and their families with life-changing leisure experiences.
Travel Clerk Job Overview
The Pacific Air Forces is seeking a detail-oriented and service-driven individual to join the Information, Tickets, and Travel (ITT) team at Elmendorf AFB, Alaska. This Non-Appropriated Fund (NAF) position offers a unique opportunity to assist military personnel with leisure travel planning, ticket sales, and event coordination. You will work in a fast-paced environment where your customer service excellence directly impacts the morale and well-being of the military community.
Requirements for Travel Clerk
- Must be a U.S. Citizen or a non-U.S. National who has resided in U.S. territory for at least three consecutive years.
- Must be proficient in English (reading, writing, and speaking).
- Must be able to operate a Point-of-Sale (POS) system and handle complex computer tasks.
- Ability to work independently with minimal supervision.
- Must successfully complete an E-Verify employment check.
- Males born after December 31, 1959, must be registered for Selective Service.
- Must be able to provide valid identification to access the military installation.
Preferred Qualifications for Travel Clerk
- Prior professional experience in a travel agency or customer service role.
- Practical knowledge of travel industry regulations, cruise lines, and global travel procedures.
- Demonstrated ability to train and coach other team members.
- Strong organizational skills with high attention to detail.
- Professional, approachable demeanor suitable for public-facing roles.
Federal Benefits & Perks
- ✓Competitive hourly pay
- ✓Flexible work schedule (up to 40 hours per week)
- ✓Opportunity to work in a community-focused environment
- ✓Professional development and training in the travel industry
💡 How to Apply Travel Clerk Job & Insider Tips
Application Steps for Travel Clerk Job
- Review the full job announcement on USAJobs.
- Prepare a comprehensive resume detailing relevant customer service and administrative experience.
- Create or log into your USAJobs account.
- Complete the mandatory online assessment questionnaire.
- Upload all required supporting documentation, such as proof of veteran status or transcripts.
- Submit your application package before the 11:59 PM EST deadline on July 9, 2026.
💡 General Tips
- Proofread your resume thoroughly to ensure all volunteer and professional experiences are clearly defined.
- Ensure your documents are saved in a standard format and do not include photos or restricted personal data.
- Double-check that all required documents, including DD-214 or license info, are attached before clicking submit.
- Use the USAJobs status tracker to monitor your application progress after submission.
- Contact the HR office early if you have questions regarding eligibility requirements.
Frequently Asked Questions
What does a 'Flexible' NAF schedule mean?
A flexible schedule indicates that your hours may vary based on facility needs, ranging from 0 up to 40 hours per week.
Can I substitute education for experience?
No, this specific position does not allow education substitution; you must meet the experience requirements as outlined.
Do I need security clearance for this job?
No, a security clearance is not required for this position; however, it is a non-sensitive, low-risk role.
Is a security clearance required?
*A: No, this is a non-sensitive position.*
Can I work full time?
*A: This is a flexible position that guarantees between 0 and 40 hours per week depending on operational needs.*
Job from Pacific Air Forces
The Department of the Air Force, specifically the 773d Force Support Squadron, oversees the ITT office. This office is a vital hub for military morale, providing service members, their families, and the base community with access to leisure travel, tours, events, and ticketing services. As part of our team, you contribute to the overall well-being and recreational health of the Air Force and Space Force community.