🇺🇸 An unofficial, enhanced portal for U.S. Federal Government Jobs.
Home ›Categories ›Veterans Claims Examining ›Veterans Service Representative (Rating)
Veterans Service Representative (Rating) job opening at Veterans Benefits Administration
⚠️
This job announcement has closed.

This is a historical archive. The application window has ended.

Veterans Service Representative (Rating) Job

Veterans Benefits Administration

Key Skills:Attention to DetailCustomer ServiceDecision MakingFlexibilityIntegrity/HonestyInterpersonal SkillsLearning AptitudeReading ComprehensionReasoningSelf-ManagementStress ToleranceTeamwork

Launch Your Career as a Rating Veterans Service Representative with the VA

Are you looking for a career that combines public service with analytical excellence? The Veterans Benefits Administration (VBA) is currently hiring Rating Veterans Service Representatives (RVSRs) at multiple locations across the United States. This role is a cornerstone of the VA’s mission to provide timely, accurate, and compassionate service to the men and women who have served in the military.

Job Responsibilities

As an RVSR, you are the decision-maker for critical claims. Your daily responsibilities will include:

  • Claim Analysis: Reviewing evidence to determine service connection and disability percentages.
  • Benefit Determination: Approving or denying entitlement to compensation, pension, vocational training, and specially adapted housing.
  • Evidence Evaluation: Identifying inconsistencies in files and requesting additional medical exams when necessary.
  • Communication: Directly interacting with Veterans or their advocates to explain complex legal decisions.

Requirements

This position requires a commitment to excellence and strict adherence to federal guidelines. Key requirements include:

  • U.S. citizenship.
  • Completion of a probationary period.
  • Successful background and security investigation.
  • Ability to attend an 8-week intensive training program.
  • Submission of a high-quality, two-page resume.
Level Experience/Education Requirement
GS-09 1 year specialized exp. (GS-07 equiv) OR Master's degree
GS-10 1 year specialized exp. (GS-09 equiv) OR 2.5 years grad school
GS-11 1 year specialized exp. (GS-10 equiv) OR PhD/3 years grad school
GS-12 1 year specialized exp. (GS-11 equiv)

Salary Overview

The compensation for this position ranges from $61,722 to $137,128 per year, depending on the grade level and specific location of the assignment. Promotions are possible based on performance and qualification standards.

Benefits

Employees of the VA enjoy a robust benefits package, including:

  • Comprehensive Health, Dental, and Vision insurance.
  • Flexible retirement plans (FERS).
  • Paid Annual and Sick leave.
  • Opportunities for career advancement.

Application Tips

To stand out, prioritize the most relevant experience on your two-page resume. Use the USAJOBS resume builder to ensure your formatting complies with the agency’s strict page limits. Additionally, practice for the USA Hire Assessments using resources provided by the OPM to ensure you meet the required competency cut scores.

Frequently Asked Questions (FAQ)

Q: How many locations are there? A: There are many openings across states including Connecticut, Illinois, Massachusetts, Maine, Michigan, Missouri, New Hampshire, New York, Ohio, Pennsylvania, Rhode Island, Vermont, and Wisconsin.

Q: What is the promotion potential? A: This position has a target promotion potential of GS-12.

Serving as a Rating Veterans Service Representative is more than just a job; it is a way to honor those who have sacrificed for our country. If you have the analytical skills and the heart for service, we encourage you to apply today.

Why This Veterans Service Representative (Rating) Job Matters

Become a vital advocate for those who served—shape the future of Veteran benefits as a Rating Veterans Service Representative.

Veterans Service Representative (Rating) Job Overview

The Department of Veterans Affairs (VA) is seeking dedicated professionals to serve as Rating Veterans Service Representatives (RVSRs) within the Veterans Benefits Administration. In this pivotal role, you will analyze complex claims to determine eligibility for disability compensation, pension, vocational training, and other essential benefits. You will serve as a primary decision-maker, ensuring that our nation's heroes and their families receive the support they have earned through their service. This position offers a clear career path with promotion potential up to the GS-12 level.

Requirements for Veterans Service Representative (Rating)

  • Must be a U.S. Citizen.
  • Must be able to pass a background/security investigation.
  • Must register with the Selective Service (if male born after 12/31/1959).
  • Must complete an 8-week training program, which may require travel.
  • Current federal employees must meet time-in-grade requirements (52 weeks at the next lower grade).
  • Must submit a resume limited to two pages.
  • Must provide official transcripts if education is used to qualify.

Preferred Qualifications for Veterans Service Representative (Rating)

  • Experience in claims processing for federal, state, or local benefits programs.
  • Strong ability to evaluate evidence, identify inconsistencies, and apply legal regulations.
  • Demonstrated skill in explaining complex benefit determinations to claimants.
  • Advanced graduate-level education in relevant fields (Master’s, JD, or PhD).
  • Exceptional attention to detail and ability to work in a high-volume, deadline-driven environment.

Federal Benefits & Perks

  • âś“Comprehensive federal health insurance options.
  • âś“Participation in the Federal Employees Retirement System (FERS).
  • âś“Generous paid vacation and sick leave.
  • âś“Structured promotion potential up to GS-12.
  • âś“Opportunities for professional development and training.
  • âś“Meaningful work serving the Veteran community.

đź’ˇ How to Apply Veterans Service Representative (Rating) Job & Insider Tips

Application Steps for Veterans Service Representative (Rating) Job

  1. Review the full vacancy announcement carefully.
  2. Prepare a resume that is strictly two pages or less.
  3. Ensure all supporting documents (SF-50, transcripts) are uploaded as PDFs.
  4. Click the Apply Online button and complete the questionnaire.
  5. Submit your application package by 11:59 PM ET on the closing date.
  6. Monitor your email for a unique link to complete the USA Hire Assessments.

đź’ˇ General Tips

  • Save your resume as a PDF to ensure formatting consistency.
  • Use the USAJOBS resume builder to ensure your document meets all requirements.
  • Prioritize recent and relevant experience in your two-page limit.
  • Be prepared to set aside up to 3 hours for the USA Hire Assessments.
  • Check your spam folder frequently for communication from the hiring agency.

Frequently Asked Questions

Is telework available for this position?

No, this position is not eligible for telework, and it is not a virtual position.

What happens if my resume exceeds two pages?

Your application will be considered ineligible for further consideration per the Merit Hiring Plan requirements.

Can I use volunteer experience to qualify?

Yes, volunteer work is credited and helps build the competencies required for this role.

Job from Veterans Benefits Administration

The Department of Veterans Affairs is dedicated to fulfilling President Lincoln’s promise: "To care for him who shall have borne the battle, and for his widow, and his orphan." The VA operates under the "I CARE" core values—Integrity, Commitment, Advocacy, Respect, and Excellence—ensuring every staff member contributes to a culture of support for our nation’s heroes.