Launch Your Career at Leilehua Golf Course: Customer Services Relations Assistant

Are you looking for a role that combines professional service with the unique atmosphere of a military community? The U.S. Army Installation Management Command is currently hiring for a Customer Services Relations Assistant at the Leilehua Golf Course in Schofield Barracks, Hawaii. This flexible position is designed for individuals who are reliable, tactful, and eager to assist our service members and their families.

Job Responsibilities

The primary focus of this role is to ensure that guests at the Leilehua Golf Course have a safe, organized, and pleasant experience. Key responsibilities include:

Guest Relations: Communicating tactfully with patrons, checking membership cards, and managing facility access.
Policy Enforcement: Ensuring guests adhere to golf course rules, dress codes, and safety regulations.
Facility Maintenance: Monitoring the cleanliness of the area and ensuring equipment is in good working order.
Security Patrols: Conducting routine security checks to secure gates, buildings, and government property.
Information Support: Keeping up-to-date with the facility's calendar of events to provide accurate information to visitors.

Role Comparison

Feature	Details
Position Type	Flexible (0-40 hours/week)
Salary	$16.00/hour
Location	Schofield Barracks, HI
Security Clearance	Not Required
Benefits	Limited (Specific to NAF flexible status)

Requirements

To be considered for this position, applicants must strictly adhere to the following guidelines:

Resume Limit: Your resume must be two pages or less. Submissions exceeding this limit may not be considered.
Professionalism: You must demonstrate the ability to enforce rules diplomatically.
Technical Aptitude: Ability to use automated/electronic equipment provided by the facility.
Documentation: All required documents (including SF-50 or DD-214 if applicable) must be submitted by the closing date.

Salary and Benefits

This position offers a competitive hourly wage of $16.00. While categorized as a flexible position, employees still gain valuable exposure to federal employment. Benefits include access to on-base amenities, potential participation in the 401(k) plan, and the opportunity for professional training that can assist with future career advancement within the federal system.

Application Tips

To maximize your chances of selection:

Tailor Your Resume: Explicitly highlight your customer service experience and your ability to maintain safety standards.
Include References: Provide full contact details for your professional references to expedite the hiring process.
Use PDF Format: Saving your documents as a PDF ensures the formatting remains professional and the file size stays under the 5MB limit.
Review Status: Regularly check your USAJOBS account to track the status of your application.

The Customer Services Relations Assistant role at Leilehua Golf Course is an excellent opportunity to serve your community while building your skills in a professional setting. With a clear focus on service, safety, and diplomacy, you will be a vital part of the daily operations that keep our installations running smoothly. Apply today to begin your journey with the Army NAF team in Hawaii.

Why This Customer Services Relations Assistant Nf-01 Job Matters

Join the team at the Leilehua Golf Course and support the Army mission in beautiful Schofield Barracks, Hawaii.

Customer Services Relations Assistant Nf-01 Job Overview

The U.S. Army Installation Management Command is seeking a dedicated Customer Services Relations Assistant (NF-01) for the Leilehua Golf Course. In this flexible position, you will serve as a key point of contact for patrons, ensuring facility standards are met, security is maintained, and guests receive excellent service. This role is perfect for individuals who thrive in a customer-facing environment and want to contribute to the well-being of the military community on Oahu.

Requirements for Customer Services Relations Assistant Nf-01

Resumes must be limited to two pages or less.
Must possess strong interpersonal skills to communicate tactfully with guests and staff.
Ability to enforce facility policies, dress codes, and behavioral standards.
Capability to operate electronic and automated safety and facility equipment.
Must be able to maintain facility cleanliness and orderliness.
Must be a U.S. citizen or otherwise qualified for the specific NAF employment guidelines.

Preferred Qualifications for Customer Services Relations Assistant Nf-01

Experience in hospitality, golf course operations, or high-volume customer service roles.
Proven ability to manage security protocols and patrol designated areas.
Strong organizational skills and ability to manage calendars or event information.
Familiarity with federal safety and security standards.

Federal Benefits & Perks

✓Access to on-base amenities including fitness centers and libraries.
✓Opportunities for professional development and training programs.
✓Participation in the NAF 401(k) plan for eligible flexible employees.
✓Potential for health insurance coverage depending on specific eligibility criteria.
✓Sense of purpose supporting military families and the Department of Defense mission.

💡 How to Apply Customer Services Relations Assistant Nf-01 Job & Insider Tips

Application Steps for Customer Services Relations Assistant Nf-01 Job

Create or log into your USAJOBS account.
Review the full job announcement carefully to ensure you meet all criteria.
Prepare a resume that is no longer than two pages.
Include contact information for professional and personal references.
Upload all required supporting documentation (e.g., DD-214, SF-50 if applicable).
Complete the online application questionnaire through the USAJOBS portal.
Submit your application before the closing date of June 30, 2026.

💡 General Tips

Keep your resume strictly to two pages or less to avoid disqualification.
Save your resume as a PDF to ensure formatting remains intact during the upload process.
Ensure your questionnaire responses align directly with the experience detailed in your resume.
Check your email and spam folders regularly for status updates from HR.
Verify that all contact information for references is accurate.

Frequently Asked Questions

What does a flexible schedule mean?

A flexible schedule indicates you may work between 0 and 40 hours per week based on the needs of the facility.

Are travel or relocation expenses covered?

No, payment for Permanent Change of Station (PCS) costs is not authorized for this position.

Can I submit a paper application?

Yes, if you are unable to apply online, you may contact the NAF Human Resources office to request a paper application, which must be submitted by the deadline.

Is a security clearance required for this job?

*A: No, this is a non-sensitive, low-risk position.*

Can I apply if I am not a military spouse?

*A: Yes, this position is open to the public, though specific hiring preferences may apply to certain eligible individuals.*

How do I know if my application was received?

*A: You will receive a confirmation email once your application has been successfully submitted through the portal.*

Job from United States Army Installation Management Command

The United States Army Installation Management Command (IMAC) is responsible for the operations of Army installations globally. As an Army Non-Appropriated Fund (NAF) employee, you play a critical role in supporting the "Total Army" concept. NAF employees provide essential services—ranging from hospitality and recreation to childcare—that sustain military personnel and ensure they can focus on their mission. Working with MWR (Morale, Welfare, and Recreation) provides a fulfilling career path in a diverse and inclusive environment.