Become an Advanced Medical Support Assistant with the VA

Are you looking for a career that combines administrative expertise with a mission to serve those who have served our country? The Department of Veterans Affairs (VA) is currently looking for an Advanced Medical Support Assistant to join the team at the Clifton Park VA Clinic. This role is essential to our mission of providing compassionate, world-class healthcare to Veterans.

Job Responsibilities

As an Advanced Medical Support Assistant, your day-to-day work will be dynamic and impactful. You will:

Collaborate within an interdisciplinary Patient Aligned Care Team.
Coordinate and schedule appointments using advanced clinic access principles.
Manage incoming patient communications and electronic messaging.
Maintain and update patient demographic and insurance information.
Monitor clinic schedules and adjust for provider availability to ensure efficient patient flow.
Assist in the integration of clinical documentation into the Computerized Patient Record System (CPRS).

Requirements

To qualify for this position, you must:

Be a U.S. Citizen.
Possess strong written and spoken English proficiency.
Have at least one year of experience equivalent to the GS-5 grade level.
Pass a comprehensive background check.

Comparison Table: Qualifications vs. Expectations

Requirement Type	Focus Area	Goal
Education	Academic Credibility	Verify high school or college equivalency
Experience	Administrative Skills	Demonstrate workflow and scheduling proficiency
Assessment	Competency Testing	Pass the USA Hire behavioral and skill assessments

Salary Overview

The salary range for this GS-6 position is $45,239 to $58,807 per year, depending on qualifications and locality adjustments.

Benefits

The VA offers a competitive federal benefits package, including health insurance, retirement savings (TSP), and generous leave accrual rates. Notably, you may be eligible to receive credit toward your annual leave accrual based on your prior professional or military experience.

Application Tips

Use the template: Ensure you use the specific Clinical Resume document provided by the VA website.
Be Detailed: Federal recruiters look for specific examples of your experience. Use clear, descriptive language.
Check Deadlines: Your application must be submitted by 11:59 PM (ET) on the closing date of July 6, 2026.

Joining the VA as an Advanced Medical Support Assistant is a rewarding way to build a federal career while making a tangible difference in the lives of Veterans. If you possess the organizational skills and clinical administrative knowledge required, we encourage you to apply today.

Why This Advanced Medical Support Assistant Job Matters

Join the Albany VA Healthcare System team as an Advanced Medical Support Assistant and play a pivotal role in delivering life-changing care to our nation's Veterans.

Advanced Medical Support Assistant Job Overview

The Clifton Park VA Clinic is seeking a dedicated and organized professional to serve as an Advanced Medical Support Assistant. In this critical role, you will work within an interdisciplinary care team to manage complex clinical schedules, coordinate community care resources, and ensure Veterans receive timely access to high-quality healthcare. You will act as a primary point of contact for patients, helping to navigate them through the VA system with compassion and technical expertise.

Requirements for Advanced Medical Support Assistant

United States Citizenship (non-citizens may be appointed under specific conditions).
Proficiency in spoken and written English.
Completion of a background/security investigation.
Selective Service registration for males born after December 31, 1959.
Must be able to receive annual seasonal influenza vaccinations or secure an approved exemption.
Successful completion of a 1- or 2-year trial period.
Must hold valid identification that meets REAL ID standards.

Preferred Qualifications for Advanced Medical Support Assistant

One year of specialized experience equivalent to the GS-5 grade level.
Advanced knowledge of medical terminology and clinical workflows.
Demonstrated ability to manage patient health care portals and electronic scheduling systems.
Experience coordinating care across interdisciplinary teams and external medical facilities.

Federal Benefits & Perks

✓Federal employee annual leave accrual (based on years of service).
✓Potential for prior work experience or military service to credit towards annual leave accrual rates.
✓Comprehensive federal health, retirement, and insurance benefits.
✓Ongoing professional development within the Veterans Health Administration.

💡 How to Apply Advanced Medical Support Assistant Job & Insider Tips

Application Steps for Advanced Medical Support Assistant Job

Review the full job announcement carefully on USAJobs.
Create or update your USAJobs account.
Prepare the required documents, including the specialized Clinical Resume Document provided by the VA.
Complete the online application and mandatory questionnaire.
Submit your application through the USAJobs portal by the closing date.
Complete the required USA Hire Assessments if prompted via email link.

💡 General Tips

Be specific in your resume; do not leave the hiring team to make assumptions about your experience.
Use the provided VA Clinical Resume template to ensure your submission meets formatting requirements.
Set aside at least three hours for the USA Hire Assessments; you can pause and return if needed.
Upload all necessary supporting documentation, such as DD-214s or transcripts, before the deadline.
Monitor your email for status notifications and the assessment link.

Frequently Asked Questions

What is the work schedule for this position?

This is a full-time, onsite position operating Monday through Friday, 8:00 AM to 4:30 PM.

Can I work remotely or telework?

No, this position is not eligible for telework or virtual arrangements; it is an onsite role at the Clifton Park VA Clinic.

Is a background check required?

Yes, all selected applicants must undergo a background and security investigation as part of the onboarding process.

Is relocation assistance offered?

No, relocation or recruitment incentives are not authorized for this position.

Do I need a professional certification?

No, there is no specific certification required, though previous administrative healthcare experience is highly valued.

Job from Veterans Health Administration

The Veterans Health Administration (VHA) is the largest integrated healthcare system in the United States. We are committed to providing "whole health" care that honors the sacrifices of our nation's military personnel. Working with the VA means joining a diverse team dedicated to service, excellence, and the advancement of medical administrative standards.