Embark on a Rewarding Career as an Advanced Medical Support Assistant with the VA

Are you looking for a career that combines administrative excellence with a profound commitment to service? The Eastern Oklahoma VA Health Care System is currently hiring Advanced Medical Support Assistants (AMSA) to join our growing team. This is an exceptional opportunity to support those who have served our country while developing a stable, long-term career within the federal government.

Job Responsibilities

As an Advanced Medical Support Assistant, you are the face of our clinical front office. You will be responsible for:

• Scheduling Coordination: Managing complex appointment cycles, including rescheduling and overbooking based on provider availability.
• Patient Advocacy: Serving as a primary point of contact for Veterans and their families, ensuring their administrative needs are met with compassion and efficiency.
• Clinical Support: Collaborating with doctors, nurses, social workers, and pharmacists to ensure seamless care delivery.
• Data Integrity: Maintaining accurate electronic health records, conducting audits, and ensuring all administrative documentation is compliant with VA regulations.
• Financial Administration: Assisting in the revenue cycle process by verifying third-party insurance and explaining mandate requirements to patients.

Requirements

To be considered for this position, you must meet the following criteria:

• Citizenship: You must be a U.S. Citizen.
• Education: A high school diploma or GED is required.
• Experience: You must have at least one year of specialized experience equivalent to the GS-5 level.
• Language: High proficiency in written and spoken English is mandatory.
• Compliance: You must pass a background check and commit to the seasonal influenza vaccination program.

Qualifications Comparison Table

Feature	Requirement
Education	High School Diploma / GED
Experience	1 Year at GS-5 level
Citizenship	Required (U.S.)
Schedule	Full-time (Onsite)
Security	Non-sensitive / Low Risk

Salary and Benefits

We offer a competitive salary range starting at $54,307 up to $70,599 per year. Beyond the paycheck, the VA provides a "Total Rewards" package designed for long-term security:

• Retirement: A federal pension plan plus a 401(k) (TSP) with 5% matching.
• Leave: Significant paid time off, including 13-26 days of annual leave and 13 sick days, plus 11 federal holidays.
• Insurance: Affordable health, dental, vision, and life insurance plans that you can carry into retirement.
• Growth: Structured promotion potential and opportunities to move within the federal system.

Application Tips

Applying for a federal job is a unique process. Follow these tips to stand out:

1. Be Specific: When describing your work history, detail your accomplishments rather than just your job title.
2. Use the Template: Always use the provided VA clinical resume template to ensure your documentation meets federal standards.
3. Check Your Dates: Ensure every position includes the month and year for both start and end dates.
4. Proofread: Errors can lead to disqualification. Ensure your application is complete before hitting the submit button.

Frequently Asked Questions (FAQ)

Q: How do I prove my education? A: You must upload an official or unofficial transcript, a copy of your diploma, or your GED certificate during the application process.

Q: Can I work from home? A: No, this position is strictly onsite and does not support telework or virtual arrangements.

Q: What is the trial period? A: New employees serve a 1-2 year trial period to evaluate performance and professional conduct.

Becoming an Advanced Medical Support Assistant is more than just a job; it is a chance to contribute to the mission of the Veterans Health Administration. If you are organized, compassionate, and ready to serve those who have served, we encourage you to apply. Start your journey toward a meaningful career with the Eastern Oklahoma VA today.