Lead Hospitality Operations at the Prestigious Hale Koa Hotel

Are you a hospitality professional with a passion for excellence and team leadership? The Hale Koa Hotel, situated on the iconic shores of Waikiki Beach, is currently accepting applications for a Housekeeping Shift Manager. This is more than just a hotel job; it is an opportunity to support the Department of the Army by ensuring top-tier service for service members and their families in a tropical paradise.

Job Responsibilities

As a Shift Manager, you will serve as the primary leader for housekeeping and laundry operations. Your daily tasks will include:

Team Leadership: Supervising unionized staff, managing schedules, and providing performance evaluations.
Operational Oversight: Conducting room inspections, monitoring equipment usage, and maintaining facility standards.
Guest Relations: Addressing room discrepancies and resolving concerns with professionalism and diplomacy.
Administrative Duties: Managing inventory, preparing operational reports, and drafting purchase requests.

Requirements

To be considered for this role, you must demonstrate the following:

Experience: Two years of working knowledge in hotel or resort housekeeping.
Communication: Ability to effectively communicate in both verbal and written formats.
Technical Skills: Proficiency in computer applications such as Microsoft Word and Excel.
Leadership: A high degree of tact and the ability to manage personnel effectively.

Skills Comparison Table

Skill Category	Key Competencies
Management	Shift Planning, Performance Ratings, Staff Discipline
Technical	Microsoft Office, Inventory Control, Inspection Procedures
Soft Skills	Diplomacy, Conflict Resolution, Guest Service

Salary Overview

This position offers a competitive salary range of $65,000 to $75,000 per year. Additionally, employees in the Honolulu area receive a Cost of Living Allowance (COLA), currently set at 8.64% for 2026.

Benefits

Financial Health: 401(k) retirement plans and competitive pay.
Well-being: Comprehensive health and life insurance for full-time and part-time staff.
Quality of Life: Access to base amenities, libraries, and fitness centers.
Advancement: Opportunities for professional development and specialized training.

Application Tips

Focus on the Resume: Keep it to two pages. Use the resume to highlight your leadership style and your history of managing cleaning standards.
Verify Details: Ensure your contact information is current and that you have all required forms (e.g., SF-50) ready to upload.
Monitor Status: Check your USAJOBS account regularly for updates on your application status.

If you have the experience and the drive to maintain the highest standards of service at one of Hawaii's most beautiful destinations, apply today. The Hale Koa Hotel is a unique environment where your leadership directly impacts the experiences of those who serve our country. Submit your application through USAJOBS before the December 31, 2026, deadline.

Why This Housekeeping Shift Manager, Nf-03 Job Matters

Advance your career in hospitality at the world-famous Hale Koa Hotel on the stunning shores of Waikiki Beach.

Housekeeping Shift Manager, Nf-03 Job Overview

The Hale Koa Hotel is seeking a dedicated Housekeeping Shift Manager (NF-03) to oversee daily resort operations. You will manage a unionized team, coordinate laundry and room services, and ensure our guests receive the high-quality experience they expect. This position provides a unique opportunity to work in a premier 72-acre tropical oasis while supporting military personnel and their families.

Requirements for Housekeeping Shift Manager, Nf-03

Two years of professional work experience in hotel or resort housekeeping.
Proven ability to apply inspection procedures and maintain high cleanliness standards.
Demonstrated leadership capabilities with a focus on tact and diplomatic problem-solving.
Strong proficiency in written and oral communication.
Computer literacy, specifically with Microsoft Word and Excel.
Ability to work in the local commuting area of Oahu, Hawaii.

Preferred Qualifications for Housekeeping Shift Manager, Nf-03

Previous experience managing unionized staff in a high-volume hospitality environment.
Advanced technical skills in hospitality management software.
Prior experience in federal or military recreation facility operations.

Federal Benefits & Perks

✓Comprehensive health and life insurance options.
✓Participation in 401(k) and retirement savings plans.
✓Paid personal time off and federal holidays.
✓Access to on-base amenities including fitness centers and libraries.
✓Professional development through training and certification programs.
✓Cost of Living Allowance (COLA) for Honolulu.

💡 How to Apply Housekeeping Shift Manager, Nf-03 Job & Insider Tips

Application Steps for Housekeeping Shift Manager, Nf-03 Job

Prepare a resume limited to two pages or less in PDF format.
Create or log into your USAJOBS account.
Complete the online application questionnaire for announcement WENAFP42612960992.
Upload all required supporting documentation, such as DA forms or SF-50s if applicable.
Submit your application package by the closing date of December 31, 2026.

💡 General Tips

Ensure your resume explicitly details your hospitality experience, especially regarding staff oversight.
Double-check that your email address is correct in your USAJOBS profile to receive status notifications.
Submit early to allow time for the system's virus scan on your uploaded documents.
Review the NAF Applicant Information Kit provided in the job listing to understand selection preferences.

Frequently Asked Questions

Is relocation assistance available for this position?

No, Permanent Change of Station (PCS) costs are not authorized for this role.

What is the work schedule for this role?

The role requires shift management of housekeeping operations. Specific schedules are determined by department needs and may include weekends or night shifts as required.

What is the first cutoff date for applications?

The first cutoff date for initial reviews is May 28, 2026, though the position remains open until filled.

What is the area of consideration for this job?

*A: The job is open to candidates living within the local commuting area (Island of Oahu).*

Is a security clearance required?

*A: No, this position is designated as non-sensitive and does not require a security clearance.*

Job from United States Army Installation Management Command

The United States Army Installation Management Command operates the Hale Koa Hotel, a 72-acre oasis that serves as a premier resort for military members. The agency focuses on providing an impeccable guest experience through affordable, high-quality hospitality. Joining the team means becoming part of an organization that values "Serving Those Who Serve."