Launch Your Healthcare Career as an Advanced Medical Support Assistant with the VA

If you are a dedicated professional seeking a career that combines administrative expertise with a noble mission, the Department of Veterans Affairs (VA) has an exceptional opportunity for you. The VA Eastern Colorado Health Care System is currently hiring Advanced Medical Support Assistants (AMSA) to join their interdisciplinary teams, providing essential care coordination for our Nation's Veterans.

Job Responsibilities

As an AMSA, you are the backbone of clinic efficiency. Your daily duties will include:

Patient Scheduling: Coordinating appointments across various specialty clinics and community care models.
Clinic Management: Monitoring utilization reports and making necessary adjustments to provider schedules.
Communication: Serving as a primary point of contact for patients and the interdisciplinary team.
Record Maintenance: Managing electronic health records and validating insurance information.

Requirements

To be considered for this role, you must meet the following criteria:

Citizenship: Must be a U.S. citizen.
Education: Minimum of a high school diploma or equivalent.
Proficiency: Excellent written and spoken English.
Compliance: Ability to pass a background investigation and participate in the mandatory influenza vaccination program.

Comparison Table: Why Choose the VA?

Feature	Federal VA Position	Private Sector Equivalent
Pension	Traditional Federal Pension	Usually none
Leave	Generous Annual & Sick Leave	Varies (often lower)
Job Security	Federal Competitive Service	Dependent on company health
Insurance	Portable Federal Benefits	Varies by employer

Salary Overview

This position offers a highly competitive annual salary range of $45,409 – $75,642. Starting pay is determined by individual qualifications and experience levels.

Benefits

The VA provides a comprehensive "Total Rewards" package, including:

Extensive paid time off (annual, sick, and federal holidays).
Robust federal health and life insurance options.
Retirement savings via the Thrift Savings Plan (401K equivalent) with agency matching.
Childcare subsidies for eligible employees.

Application Tips

Use the Standard Resume: Download and use the official VA clinical resume template provided in the job announcement.
Be Detailed: Clearly outline your past duties, including the specific months and years of employment.
Documentation: Don't forget your SF-50 if you have prior federal experience, as it is crucial for verifying time-in-grade.

Serving our Veterans is a profound responsibility and a rewarding path for any healthcare professional. By applying for the Advanced Medical Support Assistant role, you are taking the first step toward a stable, impactful, and fulfilling career in the federal service.

Why This Advanced Medical Support Assistant Job Matters

Launch a rewarding career with the Department of Veterans Affairs and provide essential administrative support to those who have served our nation.

Advanced Medical Support Assistant Job Overview

The VA Eastern Colorado Health Care System is seeking dedicated individuals for Advanced Medical Support Assistant (AMSA) positions across multiple Colorado locations. In this vital role, you will function as a key administrative partner within interdisciplinary care teams, ensuring that Veterans receive timely, high-quality medical services through efficient scheduling, records management, and patient coordination.

Requirements for Advanced Medical Support Assistant

United States Citizenship
High school diploma, GED, or equivalent certificate
Proficiency in spoken and written English
Selective Service registration for males born after 12/31/1959
Ability to complete a background and security investigation
Participation in the annual seasonal influenza vaccination program

Preferred Qualifications for Advanced Medical Support Assistant

One year of specialized experience equivalent to the GS-5 level in a medical support or administrative role
Advanced knowledge of medical terminology
Strong proficiency in electronic health records systems and patient scheduling software
Proven ability to manage high-volume patient flow and interdisciplinary communication

Federal Benefits & Perks

✓13-26 days of annual paid leave
✓13 days of annual sick leave
✓11 paid Federal holidays
✓Up to 12 weeks of paid parental leave
✓Federal health, vision, dental, and life insurance options
✓Traditional federal pension plan
✓Federal 401K (TSP) with up to 5% employer contribution
✓Childcare subsidy for eligible families

💡 How to Apply Advanced Medical Support Assistant Job & Insider Tips

Application Steps for Advanced Medical Support Assistant Job

Create or log into your USAJOBS account.
Download the standard Clinical Resume Document from the provided VA career portal link.
Prepare your full resume including specific contact info, detailed duties, and dates of employment.
Complete the mandatory online questionnaire.
Upload your resume and all required documentation (SF-50, transcripts, etc.).
Submit your final application package before the closing date.

💡 General Tips

Be as specific as possible in your resume regarding job duties; the agency does not make assumptions based on job titles.
Ensure your resume clearly lists full-time or part-time status and hours worked per week for each position.
If you are a current or former federal employee, ensure your SF-50s clearly demonstrate your time-in-grade eligibility.
Double-check your submission to ensure all documents are uploaded to the correct fields.

Frequently Asked Questions

What is the primary role of an Advanced Medical Support Assistant?

AMSA staff provide critical administrative support to medical teams, facilitating patient scheduling, managing consults, handling electronic records, and ensuring smooth clinic operations.

Are these positions virtual?

No, these are not virtual positions. They require onsite work at VA facilities across Colorado.

What kind of education is required for this position?

A high school diploma, GED, or equivalent is the basic educational requirement.

Is there relocation assistance?

*A: Relocation assistance is not authorized for this position.*

Can I work from home?

*A: No, this is an onsite position requiring physical presence at the assigned facility.*

Job from Veterans Health Administration

The Veterans Health Administration is the largest integrated health care system in the United States. Providing compassionate, world-class care to those who have served, the VA Eastern Colorado Health Care System is a hub of innovation, research, and patient-centered service. Located in the vibrant Denver metro area, staff have access to a thriving community and a state-of-the-art medical environment.