Advance Your Career as an Advanced Medical Support Assistant with the VA
Are you looking to transition into a career where your administrative expertise directly improves patient outcomes? The Western Colorado VA Health Care System is currently hiring Advanced Medical Support Assistants (AMSA) to join our mission-driven team. This role is essential to our ability to provide world-class, compassionate healthcare to our nation’s Veterans.
Position Comparison
| Feature | Details |
|---|---|
| Position | Advanced Medical Support Assistant |
| Agency | Veterans Health Administration |
| Grade | GS-6 |
| Location | Grand Junction, Montrose, & Moab, CO |
| Salary | $45,409 - $69,591 per year |
| Status | Full-time, Permanent/Excepted |
Job Responsibilities
As an AMSA, you will not just be performing office duties; you will be an integral member of a patient care team. Your responsibilities include:
- Coordinating appointments and managing clinic utilization reports.
- Facilitating secure messaging and communication between patients and clinical staff.
- Managing waitlists and ensuring the accuracy of electronic health records.
- Supporting clinical teams during huddles and planning sessions.
Requirements
You must be a U.S. Citizen and proficient in English. Candidates must have at least one year of specialized experience equivalent to the GS-5 level and hold a high school diploma or GED equivalent.
Benefits
The VA provides a comprehensive benefits package, often called 'Total Rewards,' which includes generous paid time off, health insurance that can follow you into retirement, and competitive retirement savings through a pension and 401(k) style plan.
If you are ready to serve those who have served us, we invite you to join our team in Colorado. This role offers the opportunity for professional growth within the federal government while helping us maintain our commitment to excellence in Veteran care.
Why This Advanced Medical Support Assistant Job Matters
Advance your administrative career while making a meaningful impact on the lives of those who served our nation.
Advanced Medical Support Assistant Job Overview
The Western Colorado VA Health Care System is seeking dedicated individuals to join our team as Advanced Medical Support Assistants. In this role, you will provide critical administrative support across various clinical settings, including primary care, community care, and call center operations. You will play a vital role in ensuring Veterans receive timely, high-quality care through efficient patient coordination, scheduling, and communication.
Requirements for Advanced Medical Support Assistant
- United States Citizenship.
- Must be proficient in written and spoken English.
- High school diploma or GED.
- One year of specialized experience equivalent to the GS-5 level.
- Completion of a 1 or 2-year trial period.
- Participation in the seasonal influenza vaccination program.
- Selective Service registration for males born after December 31, 1959.
Preferred Qualifications for Advanced Medical Support Assistant
- Advanced knowledge of medical terminology.
- Experience with interdisciplinary coordinated care models.
- Proven ability to manage patient flow, appointment cycles, and electronic health records.
- Demonstrated skill in communicating with diverse clinical staff and resolving patient inquiries.
Federal Benefits & Perks
- ✓13-26 days of annual leave and 13 days of sick leave per year.
- ✓11 paid Federal holidays.
- ✓Up to 12 weeks of paid parental leave.
- ✓Childcare subsidy for eligible employees.
- ✓Traditional Federal pension and 401(k) retirement plans with employer matching.
- ✓Comprehensive health, dental, vision, and life insurance.
💡 How to Apply Advanced Medical Support Assistant Job & Insider Tips
Application Steps for Advanced Medical Support Assistant Job
- Create or log into your USAJOBS account.
- Review the job announcement and download the required clinical resume document.
- Complete the mandatory online occupational questionnaire.
- Upload your resume, transcripts, and any necessary supporting documents (e.g., SF-50).
- Submit your complete application package before the closing date.
💡 General Tips
- Ensure your resume includes detailed dates of employment (month/year) and hours worked per week.
- Be specific about your duties and how they relate to the role's requirements; do not leave room for assumptions.
- Verify that your SF-50 documents clearly demonstrate your time-in-grade eligibility.
- Double-check that you have attached all required proof of education and prior federal service.
Frequently Asked Questions
What is the primary duty of an Advanced Medical Support Assistant?
AMSA professionals act as the administrative backbone for clinical teams, managing clinic utilization, coordinating patient appointments, and ensuring accurate electronic medical record documentation.
Is relocation assistance available?
No, relocation assistance (Permanent Change of Station) is not authorized for this position.
Can I work remotely?
No, this is not a virtual position and requires on-site attendance at one of the designated locations.
Job from Veterans Health Administration
The Department of Veterans Affairs (VA) is committed to fulfilling the promise of caring for those who have served in our military. The Western Colorado VA Health Care System, headquartered in Grand Junction, serves over 16,000 Veterans across 47,000 square miles. We pride ourselves on offering a perfect balance of clinical complexity and a supportive work environment that values work-life balance.