Advance Your IT Career at the Defense Manpower Data Center

The Defense Manpower Data Center (DMDC) is currently hiring for a high-impact IT Specialist (Policy & Planning) position. This role offers the unique opportunity to manage enterprise infrastructure, shape critical IT policies, and support the digital backbone of the United States Department of Defense. If you are an experienced IT professional looking to apply your skills toward a mission-driven purpose, this GS-13 opportunity is the perfect step forward.

Job Responsibilities

As an IT Specialist, you will act as a bridge between technical teams and leadership. Key responsibilities include:

Problem Management: Resolving complex IT infrastructure challenges and developing proactive solutions.
Strategic Policy: Authoring customer support policies and instructional manuals.
Service Level Agreements (SLAs): Establishing performance criteria and requirements for delivery of infrastructure support.
Leadership: Representing the organization in cross-functional planning for system upgrades and new implementations.

Comparison: Traditional vs. Federal IT Roles

Feature	Traditional IT	Federal IT (DMDC)
Scope	Product-focused	Enterprise-wide mission impact
Planning	Reactive	Proactive policy & strategy development
Benefits	Varies	Comprehensive Federal benefits package
Environment	Corporate	Secure, high-stakes defense environment

Requirements

To be considered for this role, you must meet the following criteria:

Specialized Experience: One year of experience at the GS-12 level or equivalent.
Technical Proficiency: In-depth knowledge of ITIL and ITSM (ServiceNow).
Core Competencies: Strong attention to detail, customer service focus, effective oral communication, and analytical problem-solving.
Clearance: Ability to obtain and maintain a Secret security clearance.

Salary Overview

The compensation for this position ranges from $121,785 to $172,980 per year, depending on experience and location.

Benefits

Federal employees enjoy a robust benefits package, including:

Participation in the Federal Employees Health Benefits (FEHB) program.
Retirement savings via the Thrift Savings Plan (TSP) with government matching.
Generous leave accrual, including vacation, sick time, and paid federal holidays.

Application Tips

Respect the Limit: Keep your resume to exactly two pages.
PDF Only: Save documents as PDFs to ensure they upload and print correctly.
Detail Your Work: Ensure your resume clearly lists the hours worked per week and specific dates of employment for all relevant positions.
Check Eligibility: If applying as a military spouse, ensure you select the appropriate eligibility category to be considered for referral.

This role is more than just a job; it is a chance to influence the IT systems that sustain our military community. With a competitive salary, excellent benefits, and a mission that truly matters, the IT Specialist role at the DMDC is a standout career move. Apply today to contribute your technical expertise to the Defense Human Resources Activity.

Why This It Specialist (Plcypln) Job Matters

Transform enterprise IT strategy and drive mission-critical infrastructure at the Defense Manpower Data Center—where your expertise supports those who serve.

It Specialist (Plcypln) Job Overview

The Defense Manpower Data Center (DMDC) is seeking a skilled IT Specialist to lead policy and planning initiatives. This GS-13 position is instrumental in managing infrastructure, architecting IT solutions, and implementing ITIL management practices within a high-stakes Department of Defense environment. You will bridge the gap between technical operations and strategic mission requirements, ensuring that systems supporting millions of service members and their families remain robust, efficient, and forward-thinking.

Requirements for It Specialist (Plcypln)

One year of specialized experience at the GS-12 grade level or equivalent.
Comprehensive knowledge of ITIL Management Practices and ITSM tools such as ServiceNow.
Proven track record of leading cross-functional teams and managing project lifecycles (Agile/Traditional).
Expertise in data analytics to drive process improvement and policy formulation.
Strong verbal and written communication skills suitable for senior-level briefings.
Must be a U.S. Citizen.
Must be able to obtain and maintain a Secret security clearance.

Preferred Qualifications for It Specialist (Plcypln)

Experience developing and executing organization-wide communication plans.
Demonstrated capability to translate complex technical issues into actionable SLAs.
Experience defining technical and design specifications for large-scale IT enterprise support.
Advanced problem-solving capabilities involving multi-layered infrastructure environments.

Federal Benefits & Perks

✓Comprehensive health and life insurance options.
✓Federal retirement benefits, including the Thrift Savings Plan (TSP).
✓Paid vacation, federal holidays, and sick leave.
✓Flexible work arrangements, including telework eligibility.
✓Opportunities for professional development and training.

💡 How to Apply It Specialist (Plcypln) Job & Insider Tips

Application Steps for It Specialist (Plcypln) Job

Review the full vacancy announcement on the official federal careers portal.
Prepare a resume that does not exceed the two-page limit.
Create or update your federal employment profile.
Submit your application package, including resume and any eligibility documentation, before the deadline.
Complete the online questionnaire as prompted during the application flow.

💡 General Tips

Adhere strictly to the two-page resume limit; exceeding this will result in automatic disqualification.
Save your resume as a PDF to preserve your formatting and page count.
Clearly articulate your specialized experience in IT as it relates to the 2210 job series.
Double-check your eligibility claims (e.g., military spouse) and upload all required supporting documents.
Submit early to allow for the mandatory virus scan process.

Frequently Asked Questions

What is the maximum resume length for this position?

Your resume must not exceed two pages. Resumes exceeding this limit will not be considered.

Is this position eligible for remote work?

This position is telework eligible, but it is not a fully remote position. You must be able to report to the designated duty location.

What security clearance is required?

This position requires a Secret security clearance.

Job from Defense Human Resources Activity

The DMDC serves as the premier enterprise-wide provider of Human Resource IT services. As part of the Defense Human Resources Activity (DHRA), the organization processes data that affects millions of service members, veterans, and their families. Working here means ensuring the technical reliability of systems that manage identity, eligibility, and personnel support for the nation’s military.