Launch Your Career: Medical Support Assistant (Advanced) with the VA
Are you seeking a career that combines administrative expertise with a passion for public service? The Department of Veterans Affairs (VA) is currently hiring for the Medical Support Assistant (Advanced) position within the Gulf Coast Veterans Health Care System. This role is essential to our mission of providing high-quality care to the brave men and women who have served our country.
Job Responsibilities
As an Advanced Medical Support Assistant (AMSA), you are the heartbeat of the clinic. Your daily responsibilities will include:
- Patient Scheduling: Managing complex appointment calendars, scheduling consults, and coordinating care between internal departments and community providers.
- Administrative Support: Maintaining accurate electronic health records, updating demographic data, and ensuring HIPAA compliance.
- Collaboration: Communicating effectively with interdisciplinary teams, including physicians, nurses, and pharmacists, to ensure a seamless patient experience.
- Patient Interaction: Greeting patients, answering inquiries, and resolving concerns with professionalism and empathy.
Requirements
Candidates must meet the following baseline criteria:
- U.S. Citizenship.
- High school diploma or GED.
- Ability to communicate clearly in English.
- Willingness to undergo a background investigation.
- Commitment to the annual seasonal influenza vaccination program.
Salary and Benefits
The salary range for this position is $45,409 to $59,031 per year. Beyond the competitive base pay, federal employees enjoy an industry-leading benefits package:
| Benefit Category | Description |
|---|---|
| Retirement | Pension plan + 401K with 5% match |
| Leave | Up to 26 days annual leave + 13 days sick leave |
| Holidays | 11 Paid Federal Holidays |
| Insurance | Comprehensive health, vision, dental, and life |
Application Tips
To maximize your chances of selection:
- Use the Required Template: Ensure you use the specific VA clinical resume template.
- Be Detailed: Describe your experience with specific dates, duties, and outcomes.
- Stay Timely: Ensure your application is submitted well before the closing date.
Serving our nation’s Veterans is a noble pursuit. By becoming a Medical Support Assistant (Advanced), you provide the critical infrastructure required for excellent healthcare. Apply today to start your career with the Department of Veterans Affairs.
Why This Medical Support Assistant (Advanced) Job Matters
Join the Gulf Coast Veterans Health Care System and make a meaningful impact by providing essential administrative and clinical support to those who served our nation.
Medical Support Assistant (Advanced) Job Overview
The Department of Veterans Affairs is seeking dedicated individuals for the Medical Support Assistant (Advanced) position across multiple locations, including Alabama and Florida. This role is pivotal in ensuring high-quality healthcare delivery by managing patient scheduling, coordinating care, and providing administrative support within inpatient and outpatient clinical settings.
Requirements for Medical Support Assistant (Advanced)
- Must be a U.S. Citizen
- Proficiency in spoken and written English
- High school diploma or GED equivalent
- Registration with Selective Service for males born after 12/31/1959
- Ability to complete a background/security investigation
- Mandatory participation in the seasonal influenza vaccination program
- Completion of a 1 or 2-year trial period
Preferred Qualifications for Medical Support Assistant (Advanced)
- One year of specialized experience equivalent to the GS-5 grade level
- Advanced knowledge of medical terminology
- Strong organizational skills and ability to manage competing priorities
- Experience with electronic scheduling systems and clinical patient portals
- Ability to interpret provider orders and verify patient eligibility for community care models
Federal Benefits & Perks
- ✓Comprehensive federal health, vision, dental, and life insurance
- ✓Traditional federal pension plan with 5-year vesting
- ✓Federal 401K (TSP) with up to 5% agency matching
- ✓Generous paid time off: 13-26 days annual leave, 13 days sick leave, and 11 paid federal holidays
- ✓Paid parental leave after 12 months of service
- ✓Child care subsidy eligibility for qualifying families
💡 How to Apply Medical Support Assistant (Advanced) Job & Insider Tips
Application Steps for Medical Support Assistant (Advanced) Job
- Create or log in to your USAJOBS account.
- Download and utilize the mandatory clinical resume template provided by the VA.
- Complete the occupational questionnaire online.
- Upload all required documentation, including your resume and relevant SF-50 forms.
- Submit your application package before the closing date.
💡 General Tips
- Be specific in your resume by detailing duties, employment dates, and hours worked.
- Do not omit any required documentation to ensure your application is not disqualified.
- Use the provided VA resume document to ensure your application meets formatting standards.
- Regularly monitor your email for status updates following the announcement closing.
Frequently Asked Questions
What is the full performance level of this position?
The full performance level for this Medical Support Assistant (Advanced) vacancy is GS-06.
Is telework available for this position?
No, this is not a telework or virtual position; it requires an onsite presence in a clinical or office setting.
Do I need to be a current VA employee to apply?
No, while the announcement outlines referral priorities, federal candidates from other agencies and the public may be eligible depending on the specific application track.
What is the work environment like?
You will work in a fast-paced clinical setting requiring excellent multitasking skills.
Can I apply if I am not a veteran?
Yes, this position is open to various hiring paths including the general public.
Job from Veterans Health Administration
The Gulf Coast Veterans Health Care System provides compassionate, whole-health care to Veterans. Working for the VA means becoming part of a community that values integrity, commitment, and excellence. Our facilities along the Gulf Coast offer a unique professional environment, combining a supportive team culture with access to world-class training and career advancement opportunities.