Serving Those Who Served: Health Technician (Hearing Instrument Specialist) Opportunities at the Asheville VA
The Department of Veterans Affairs (VA) is actively recruiting for a Health Technician (Hearing Instrument Specialist) to support the Audiology & Speech Service at the Charles George VAMC in Asheville, North Carolina. This position is vital to the mission of providing world-class, compassionate healthcare to our nation's Veterans. If you are a certified Hearing Instrument Specialist with a passion for patient care, this role offers a unique opportunity to contribute to a mission-driven organization while enjoying the scenic beauty of the Blue Ridge Mountains.
Job Responsibilities
As a Health Technician (Hearing Instrument Specialist), you will work directly under the supervision of a licensed audiologist. Your primary duties include:
- Hearing Aid Care: Troubleshooting, cleaning, and repairing hearing devices for Veterans.
- Clinical Support: Performing non-diagnostic otoscopy, taking earmold impressions, and preparing equipment for telehealth and in-person visits.
- Patient Education: Instructing Veterans and their caregivers on device usage, Bluetooth connectivity, and maintenance strategies.
- Administrative Tasks: Managing inventory, ordering supplies, and maintaining accurate medical records in compliance with VA policy.
Requirements
To be considered for this federal role, applicants must meet the following criteria:
- Citizenship: Must be a U.S. citizen.
- Licensure: Hold a full, current, and unrestricted license to practice as a HIS.
- Certification: Must maintain active board certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS).
- Proficiency: Excellent written and verbal English communication skills.
- Screening: Must pass a pre-employment physical and background check.
Requirements Comparison Table
| Category | Requirement Level | Note |
|---|---|---|
| Licensure | State/Territory | Must be unrestricted |
| Certification | NBC-HIS | Required for permanent status |
| Language | English | Written and spoken |
| Background | Mandatory | Includes drug screening |
Salary and Benefits
The salary for this position ranges from $40,736 to $59,031 per year. Working for the federal government provides access to a comprehensive suite of benefits, including:
- Accrued annual and sick leave.
- Retirement plans and potential federal service credit.
- Access to a nationwide network of healthcare services.
Application Tips
- Standardized Resume: Always use the recommended VA Clinical Resume format found on the VA careers website.
- Documentation: Ensure your SF-50 (if applicable) and transcripts are uploaded immediately to support your qualifications.
- Early Submission: The VA reviews applications as they arrive. Applying early increases your chances of being included in the first certificate of qualified applicants.
- Specificity: Be as detailed as possible when describing your technical skills with specific manufacturers and clinical software.
Joining the Asheville VA team means more than just a job; it means joining a community committed to the well-being of those who have sacrificed for our nation. With competitive pay and the opportunity to hone your clinical skills in a prestigious facility, this is a career move that matters. Visit the USAJobs application link to begin your journey today.
Why This Health Technician (Hearing Instrument Specialist) Job Matters
Transform lives in the heart of the Blue Ridge Mountains—join the VA as a Health Technician specializing in hearing health and support our nation's heroes.
Health Technician (Hearing Instrument Specialist) Job Overview
The Department of Veterans Affairs (VA) is seeking a dedicated Health Technician (Hearing Instrument Specialist) to join the Audiology & Speech Service team at the Charles George VAMC in Asheville, North Carolina. This role is pivotal in ensuring our Veterans receive high-quality, compassionate care. You will assist licensed audiologists by performing essential clinical support tasks, including hearing aid troubleshooting, patient instruction, and equipment maintenance. This position offers a stable, full-time federal career in one of North Carolina's most vibrant and scenic cities.
Requirements for Health Technician (Hearing Instrument Specialist)
- Must be a U.S. Citizen
- Active, full, and unrestricted license or registration to practice as a Hearing Instrument Specialist (HIS) in a state, territory, or D.C.
- Must hold active board certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS)
- Proficiency in spoken and written English
- Pass a pre-employment physical examination
- Subject to a background investigation and drug screening
- Must be able to fulfill the two-year trial period requirement
Preferred Qualifications for Health Technician (Hearing Instrument Specialist)
- Experience performing otoscopy and taking ear mold impressions
- Proficiency with hearing aid software, including NOAH and manufacturer-specific platforms
- Experience with real-ear measurement (REM) and equipment calibration
- Strong technical skills for pairing hearing aids with Bluetooth accessories and mobile apps
- Knowledge of VA electronic documentation systems such as ROES
- Prior experience with inventory management and supply tracking
Federal Benefits & Perks
- âś“Federal leave accrual system based on years of service
- âś“Competitive salary range
- âś“Opportunities for professional development
- âś“Meaningful work serving Veterans
- âś“Access to a comprehensive federal benefits package
đź’ˇ How to Apply Health Technician (Hearing Instrument Specialist) Job & Insider Tips
Application Steps for Health Technician (Hearing Instrument Specialist) Job
- Review the official job announcement on USAJobs
- Download and complete the required Clinical Resume Document
- Create or update your USAJobs account
- Upload your resume, required certifications, and transcripts
- Complete the online occupational questionnaire
- Submit your application package before the closing date
đź’ˇ General Tips
- Submit your application early; certificates are issued once 3+ applications are received.
- Be specific and clear in your resume; do not leave the hiring team to make assumptions about your experience.
- Include your SF-50 if you are a current or former federal employee.
- Ensure your board certification (NBC-HIS) and state license documents are clearly attached.
- Double-check your application against the checklist to avoid errors that may affect your eligibility.
Frequently Asked Questions
What is the primary role of a Hearing Instrument Specialist (HIS) at the VA?
The HIS supports licensed audiologists by troubleshooting devices, instructing patients on use, performing non-diagnostic otoscopy, and maintaining clinic supplies and equipment.
Can I apply if I am not yet board certified?
Yes, non-board certified applicants may be considered for a temporary graduate appointment, provided they meet all other eligibility criteria. You must, however, pursue and obtain board certification within two years of your start date.
What is the work environment like in Asheville?
Asheville is a vibrant city in the Blue Ridge Mountains known for its art scene, outdoor activities, and high quality of life, with a cost of living slightly lower than the national average.
Is this a remote position?
No, this is an onsite position located at the Charles George VAMC in Asheville, NC.
What happens if I am not currently board certified?
You may be eligible for a temporary appointment as a graduate HIS. However, you will be required to obtain board certification within two years to remain in the position.
Job from Veterans Health Administration
The Veterans Health Administration is the largest integrated healthcare system in the United States. Our mission is to fulfill President Lincoln’s promise to care for those who have served and their families. Operating under our core "I CARE" values—Integrity, Commitment, Advocacy, Respect, and Excellence—we strive to create an inclusive environment where both employees and Veterans can thrive. Asheville, NC, provides an exceptional backdrop for this work, offering a rich culture of art, outdoor adventure, and community spirit.