Launch Your Career: Operations Assistant at Fort Drum

Are you looking to serve the military community while building your career in hospitality and operations? The Directorate of Family and Morale, Welfare and Recreation (FMWR) at Fort Drum is currently seeking a motivated Operations Assistant to support our recreation and dining facilities.

Job Responsibilities

The Operations Assistant plays a pivotal role in the daily function of The Peak & Pine Plains Bowling Center. Duties include:

Operational Supervision: Providing hands-on leadership during peak service hours.
Standard Enforcement: Ensuring staff follow established recipes, schedules, and safety protocols.
Customer Service: Managing the guest experience, conducting table visits, and resolving issues professionally.
Administration: Handling cash registers, tracking inventory, and performing secure opening/closing procedures.

Comparison: Standard vs. Flexible Roles

Feature	Flexible Role (This Opening)	Regular Full-Time
Guaranteed Hours	None (0-40 hours)	Full-time schedule
Benefits Eligibility	Limited	Full benefits package
Primary Focus	Adaptability & Support	Stability & Longevity

Requirements

To be considered for this position, applicants must meet the following criteria:

Experience: Six months of recent experience in a fast-paced food and beverage environment.
Certification: Must be able to obtain a Food Handler's Certificate.
Residency: Must live within 100 miles of Fort Drum, NY.
Formatting: Resumes must be two pages or less to be considered eligible.

Salary and Benefits

This position offers a competitive hourly wage of $19.19 to $19.69 per hour. Beyond the paycheck, FMWR employees enjoy:

Access to fitness facilities and pools.
Opportunities for specialized career training.
401(k) retirement plan participation.
Discounted child care services through CYS.

Application Tips

Be Concise: Use the two-page limit to focus on your most relevant experience in hospitality.
Check Your Documents: Ensure your resume clearly states your specific experience in food and beverage settings.
Stay Proactive: Monitor your USAJOBS application status regularly for updates.

Working as an Operations Assistant at Fort Drum is more than just a job; it is a gateway to a federal career and a way to support those who serve. Apply today to become part of the FMWR family.

Why This Operations Assistant Nf-02 Job Matters

Launch your career with the 10th Mountain Division at Fort Drum—support our Soldiers and their families as an Operations Assistant in a dynamic, fast-paced environment.

Operations Assistant Nf-02 Job Overview

The Directorate of Family and Morale, Welfare and Recreation (FMWR) at Fort Drum is seeking an Operations Assistant (NF-02) to join the team at The Peak & Pine Plains Bowling Center. This role provides critical hands-on support in a food and beverage setting, ensuring military families and personnel enjoy high-quality recreational services. As a flexible-schedule employee, you will gain exposure to federal operations while contributing to the well-being and morale of the local military community.

Requirements for Operations Assistant Nf-02

Must be a U.S. Citizen or Non-U.S. National meeting specific residency requirements.
Six months of documented experience in a fast-paced food and beverage establishment.
Ability to obtain a Food Handler's Certificate.
Strong interpersonal, communication, and customer service skills.
Ability to reside within 100 miles of Fort Drum, NY.
Must limit resumes to a maximum of two pages.
Must provide a complete application package, including a questionnaire, by the closing date.

Preferred Qualifications for Operations Assistant Nf-02

Previous experience as a Texas Roadhouse team member.
Demonstrated ability to handle cash and inventory management.
Capacity to maintain operational standards in a high-volume hospitality setting.

Federal Benefits & Perks

✓Access to on-base fitness facilities and pools.
✓Discounted tickets for theme parks and local attractions.
✓Opportunities for professional development and job-related training.
✓Participation in the NAF 401(k) retirement plan.
✓Discounted child care services through Child and Youth Services.
✓Access to recreational rentals like boats and campers.

💡 How to Apply Operations Assistant Nf-02 Job & Insider Tips

Application Steps for Operations Assistant Nf-02 Job

Review the full job announcement on USAJOBS.
Prepare a resume that is strictly two pages or less.
Log into or create a USAJOBS account.
Complete the required online assessment questionnaire.
Upload all necessary supporting documents (e.g., Food Handler's Certificate).
Submit your application package before the deadline.
Monitor your status via the USAJOBS portal.

💡 General Tips

Keep your resume to two pages; this is a strict requirement for federal NAF positions.
Use the PDF format for your resume to ensure formatting remains intact during submission.
Ensure your email address is up to date and your spam filter allows messages from usajobs.gov.
Clearly highlight your food and beverage experience in your resume to match the qualification requirements.
Sign up for text alerts in your USAJOBS profile to receive real-time updates.

Frequently Asked Questions

What does a 'Flexible' position mean?

It means the position has no guaranteed minimum hours and can range from 0-40 hours per week, depending on operational needs.

Is a security clearance required?

No, this position is non-sensitive and does not require a security clearance.

Can I submit a paper application?

Yes, if you are unable to apply online, you may contact the NAF Human Resources office to request a paper application.

Can I apply if I am not a U.S. Citizen?

*A: Yes, provided you meet the residency requirements and have lived in the U.S. for at least three years consecutively.*

Are there relocation benefits?

*A: No, PCS costs are not authorized for this position.*

Job from United States Army Installation Management Command

The U.S. Army Installation Management Command (IMCOM) at Fort Drum is dedicated to the well-being of Soldiers and their families. Known for its stunning North Country location and proximity to the Adirondacks, Fort Drum is home to the 10th Mountain Division. Working with FMWR means joining a team committed to providing high-quality recreational, child care, and hospitality services that directly impact the readiness and morale of our service members.