Advancing Healthcare Quality: Healthcare Risk Management Program Manager at IHSC
The ICE Health Service Corps (IHSC) plays a vital role in providing high-quality medical support to noncitizens in federal custody. The agency is currently looking for an experienced Healthcare Risk Management Program Manager (O-5) to oversee clinical compliance and safety initiatives. This position is a rare opportunity for a U.S. Public Health Service (USPHS) officer to lead complex quality management programs at the intersection of national security and public health.
Job Responsibilities
As a Program Manager, you will serve as an advisor to the National Quality Assurance Committee. Your daily duties will include:
- Policy Oversight: Developing and refining healthcare policies to mitigate risk and improve clinical outcomes.
- Incident Analysis: Leading root cause analyses (RCA) and managing the incident reporting electronic tool.
- Auditing: Conducting clinical record audits to ensure compliance with standards like the Performance-Based National Detention Standards (PBNDS).
- Corrective Action: Coordinating and monitoring corrective action plans to resolve identified deficiencies.
Requirements
This position requires a unique combination of clinical expertise and administrative leadership. You must hold a degree in a health-related field and possess at least four years of professional experience, two of which must be focused on management, administration, or quality improvement.
| Requirement Area | Qualification Detail |
|---|---|
| Status | USPHS Officer or CAD candidate |
| Education | Advanced Degree (MA, MS, MPH) |
| Experience | 4+ years professional / 2+ years management |
| Travel | Up to 30% ability to deploy |
Salary and Benefits
This O-5 billet offers a competitive salary of up to $150,000 per year. In addition to standard USPHS compensation, officers enjoy robust benefits, including comprehensive medical and dental coverage, pension potential, and unique opportunities for professional leadership growth.
Application Tips
To be competitive, ensure your application package is comprehensive. Include your most recent three COERs and your official USPHS Promotion CV. Because this role involves critical-sensitive clearance, ensure all documentation regarding your background and suitability is current.
If you are a dedicated health professional seeking to use your skills in a mission-critical capacity, the IHSC provides an unparalleled environment for growth. Apply now to join a team dedicated to excellence in detention healthcare.
Why This Compliance - Healthcare Risk Management Program Manager (O-5 Billet) Non-Supervisory Job Matters
Advance your career in public health while serving the nation as a Healthcare Risk Management Program Manager with the ICE Health Service Corps.
Compliance - Healthcare Risk Management Program Manager (O-5 Billet) Non-Supervisory Job Overview
The Immigration and Customs Enforcement (ICE) Health Service Corps (IHSC) is seeking a qualified O-5 Commissioned Officer to join the Medical Quality Management Unit in Washington, D.C. This non-supervisory role focuses on safeguarding the quality of healthcare and organizational integrity by identifying, mitigating, and managing clinical risks within a detention setting. Candidates will play a pivotal role in sentinel event prevention, data analysis, and regulatory compliance, ensuring the highest standards of safety for the detainee population and the agency.
Requirements for Compliance - Healthcare Risk Management Program Manager (O-5 Billet) Non-Supervisory
- Must be a U.S. Public Health Service (USPHS) commissioned officer or Call to Active Duty (CAD) candidate.
- Hold a degree as a Registered Nurse, Nurse Practitioner, Physician Assistant, or a related Healthcare Administration field.
- Possess at least four years of professional experience relevant to the officer's category.
- Include at least two years of experience in management, administration, public health program evaluation, or healthcare risk management.
- Maintain an advanced degree (e.g., MA, MS, MPH) from an accredited institution.
- Ability to obtain certification in Healthcare Quality or Risk Management within one year of employment.
- Ability to travel up to 30% of the time, including potential short-notice deployments to austere environments.
- Physical capability to perform emergency care (CPR), lift objects over 30 pounds, and assist in patient evacuations.
Preferred Qualifications for Compliance - Healthcare Risk Management Program Manager (O-5 Billet) Non-Supervisory
- Certified Professional in Healthcare Quality (CPHQ) certification.
- Advanced experience in Electronic Clinical Works (eCW) or similar electronic health record systems.
- Demonstrated expertise in correctional or detention health standards (PBNDS, NCCHC, ACA).
- Proven experience conducting root cause analyses (RCA) and implementing corrective action plans.
Federal Benefits & Perks
- ✓Competitive federal salary and allowance structure.
- ✓Comprehensive health and wellness benefits for commissioned officers.
- ✓Career progression within the U.S. Public Health Service.
- ✓Opportunities to participate in high-impact medical quality projects.
- ✓Professional development and continuing education support.
💡 How to Apply Compliance - Healthcare Risk Management Program Manager (O-5 Billet) Non-Supervisory Job & Insider Tips
Application Steps for Compliance - Healthcare Risk Management Program Manager (O-5 Billet) Non-Supervisory Job
- Ensure you meet the eligibility requirements for USPHS or CAD status.
- Gather your USPHS Promotion CV, current COERs, professional licenses, and degrees.
- Create or log into your USAJOBS account.
- Submit your complete application package, including a cover letter and all necessary documentation via the USAJOBS portal.
- Complete the occupational questionnaire before the closing deadline.
- Monitor your status via the USAJOBS portal for notifications.
💡 General Tips
- Ensure all documents, such as your COERs and certificates, are categorized under the correct sections in the portal to avoid automatic disqualification.
- Double-check that your contact information is current, as communication is handled primarily via email.
- Highlight any experience with correctional health regulations (PBNDS/NCCHC) clearly in your resume or CV.
- If you are a CAD candidate, ensure your Appointment Board decision letter is included in your package.
Frequently Asked Questions
Is this position open to civilian applicants?
No, this position is specifically designated for U.S. Public Health Service (USPHS) officers or candidates qualified for a Call to Active Duty (CAD) with the USPHS.
What is the travel requirement for this role?
This position requires approximately 30% travel. Officers may be required to TDY to various facilities to assist with field operations for at least 30 days annually.
What does the physical demand entail?
Because this role involves working in detention environments, officers must be physically capable of performing CPR, standing for 6-8 hours, and assisting in the safe movement or evacuation of individuals.
Job from Immigration And Customs Enforcement
Part of the Department of Homeland Security, the IHSC operates in over 140 facilities nationwide. With a multidisciplinary team, the corps manages the health of detainees through direct care and oversight of medical contracts. Their mission is grounded in protecting both the individuals in custody and the public at large by maintaining rigorous standards of care.